SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
This is the third I buy and always so happy. Fast delivery. The color is exact, my flash tends to lighten the color on my own photos, the dress is very dark blue! That happiness!!
The dress is good for the beach. Translucent. After the 1st wash, the color and shape did not change, but the bubonchik broke at the outset. But it is possible to repair.
Has received for three weeks on Altai, the quality is excellent, the seams are even, neat sewing, the size on the parameters 90/60/90/156 ordered M-corresponds! not cotton, but the fabric is soft and breathable. I recommend to buy for the summer, you will not regret❤& Middot;
The dress came in time, as indicated. I order the second same dress (for a girlfriend) inexpensive, simple, but all pay attention) surprisingly
Very light, pleasant to the body, beautiful Sarafan. One but, a very large armhole, at high will not be so critical. The order came very quickly.
Good dress, delivery 20 days. The village is excellent. Recommend.
Ordered s, the fabric is not cotton, for size 42 bolshevat in the armpits, more suitable for 44.
Cool dress. with pleasure I will wear)
It’s a bit longer than I thought but I love it
In general, the dress is not bad, the material is not very good of course, the store is a compensrillval, you can walk to the beach
Looks exactly like the picture
Looks exactly like the picture.
On a fairly voluminous chest does not fit-you can see the bra. It is a pity that it did not fit-the material is very pleasant
Size M at 42-44 is great, Sarafan as a whole is beautiful
Delivery by sdecom 17 days to the point of issue. The dress looks great, especially if you wash and Pat. Composition 20% cotton 80 PE. On height 175 length above the middle of the thigh but absolutely decent
It’s sooooo nice , I love it
It's nice, like the pictures But material transparent!
My chest 95 cm bra butt… well, the size tag was not
Very oversayz, who like to take more of his, A Russian s could then take the same. The growth of 159 would like a little shorter, but with the wind does not will shine)
Could have been more stars put, I would put. Very happy! In the hot summer-fire! The South-gorgeous in the city with jeans jacket-Super. Exquisite. Like cotton. Thank you very much! Up close flight boying moskvu for 10 days arrived in Postamat. Thank you very much!
Very beautiful dress, very nice handfeel, I have caught a toddler little above size for y be comfortable. Delivery in 15 days.
Very cool dress for summer. Sewing quality, washed not painted, it quickly. As clothe sfotkayu and attach to the review. Recommend.
OK, price match, but it is not matter, given my daughter
Dress is good, well-cut
To be honest with this price I expected a bit of better quality...