SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Thank you very much to the store. very quickly came the order to Ukraine. the product as in the picture. I recommend
Cups are small, and so all the norms
Bra I take not the first, everyone is happy.
Only a little sizes are still different. I ordered 4 different colors, but the same sizes. Red is slightly smaller than the rest.
super quality bra, very nice and fit well
Good .my second oder very nice . Recommend ❤️
Thank you so much to the store. The bra is great. On the volume of the chest. 100 came up 42 - 95 cool
I take not the first time. Quality is good. In the sock comfortable very. Long do not lose a good look, even with frequent washing.
Delivery month, came up perfectly, took another white, the size is the same. At the bottom is a wide elastic band, very much all
As promised to order 90D on og 100, OPG 80, sits as perfectly as 90C, but fits softer. I'll stop at this size and buy a couple more colors, I think. The store Many thanks, the shipment is fast, the quality is at altitude :)
Good, quality bra) delivery came earlier than the stated line
Bras top, reorder. Satisfied very
I sat perfectly. The size is larger, you need to take the volume, I have 95c, took 100C. Beautiful, quality. Thank you, recommend.
Everything as usual came up quality super order 3 years here
Fast delivery to Ufa. The store and I recommend it.
I'm not taking it for the first time. An excellent bodice for such money. On the OG 87 I take 80c
Today 21.07.2022 came the departure. my long-awaited begalter. I will immediately say very beautiful!Chose the size is correct. everything came up. thanks to the store. I recommend this store. The product is excellent!♀& Middot;
All exactly in size, the quality is good, and more additional hooks
I do not take it for the first time. Happy. Recommend. Well hold big chest
It's already the fifth or sixth I ask for. Good quality, I'll keep asking
Good bra high quality . Fast delivery git with in 2 weeks. හබරන එස් එම්
I got it, but there was a delay. And so everything came up. with the store did not communicate.
95/117 ordered 44/100D perfectly. I'll look in the sock, while everything suits.
Quality is good, I order not the first time. On the way a little less than a month (combined order). My wife is very pleased. Seller recommend!
I order this model not the first time and not the first year. It's super. The dimensional grid is the same. I recommend the store and the goods