SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Excellent
Sorry, the goods have not arrived, although this store had already took the bodice. Money back.
not order received
smaller than expected
My tenth order here, ordered in different colors, all are the same and correspond to the table. Great store, always in touch. Moscow for three weeks, combined with other orders. Bras soft, comfortable, nice. Earlier replacement extenders put, now no, but they were not needed.
excelente
Very nice body material, holds great shape. Fast shipping. Recommend
Fast shipping. Goods to track the whole route. The size is the same. Neat seams. What wide straps very good-will not dig into the shoulders. The wide elastic band at the bottom is a big plus, reduced pressure on rough cage when you sit. I loved it, will order more.
Quality is excellent, very much. Sorry, not fit cup size. Product quality and beautiful. Well, that went to the mother.
Delivered very fast
Garnі, yak zavzhdi dyakuyu! Tse vzhe moє 4-те order.
Taking the second time this option the bra. Fit in size, right it right. My size OG 108 опгр 95-100
All the fun! Always order. This time delivery (((
The most beautiful and super-duper, advise
Very well sustains the breast. Thank you for your very prompt delivery.
Very good, the chest is held, the bones do not get out, I have a rare case. Before that, I took 2 such in other colors, nothing happened in a year, pleasantly surprised
Very nice and soft to wear, fits perfectely my taile. Looking for a D-cup but 110, nowhere to find.
The color is white, the size matches, slightly disappointed the buckle, very wide, but it's my fault. I did not look in the description. Stick out threads, if cut, I do not know when the seams will start to dissolve. But when I tried on, I was pleased. Planting is very comfortable, cups hold the chest well. In general, for such a price is satisfied.
The color is beautiful. The quality is not bad .. with the store talked to me .. the long delivery and the dimensional came up ordered 40 90.d came in or the dimensional grid does not match or the seller opened the
The color does not match, took on reviews for a larger size, it itself. Cup match
Very nice
Very comfortable, its not the first time i order this bra
The color is very bright, even some yellowish. In general, everything is not bad.
The color is more to the eggplant, but convenient and beautiful. 80 cm girth on the 2nd size of the chest sits perfectly
A grade