SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
I like it very much. Convenient, comfortable and beautiful. I order only from this store. Thank you!
Ideally sat
Everything is fast and excellent. The quality is very good. Everything corresponds to the size and came up. The colors are beautiful, bright. I wear it with pleasure, no discomfort, very comfortable.
Good
On the volume of 80*96 came perfectly. It came quickly
They go very well I have all the colors and the sizes are perfect
Excellent quality, AME well. Advise
Two or three weeks before the WRN. With the store did not communicate The bust is chic, cute and very very comfortable. At og 85, OPG 75 took 75b-a little small in the OG, but 75c I'm afraid to take. In the OPG sits tightly, but comfortable, plus a little Will stretch and will be perfect
They're super comfortable. Exact to the image. They arrived soon.
Everything perfect I'm very satisfied
Excellent bust, came up perfectly
It's not the first time I take this model from this store. Under the breast 102, OG 115. I take 46/105 (D). Clothes size 52, full 4 size bust. Recommend. Excellent holds a large chest, comfortable fit, wide straps and behind wide fasteners. I bought it in different colors. I did not communicate with the seller. Delivery is very fast. The size table is correct. Quality at altitude. Threads do not stick out.
Beautiful
The bra is good. But I did not guess with the size. Everything flattened me)). I ordered another size.
I like it very much, for such money! At this store I already buy 3 years. Recommend.
Parcel arrive in good condition and as in the photo
The bra is excellent, but did not fit a little bit in size. Although the size is accurate 95D. I cut the lining to be like lace. I will order blue and pink, I recommend.
It seems to me that the cup is small, on the Russian Cup with ordered C and D, both are not enough. The size of 85C is small. Quality is average.
Bra of good quality, ordered a second time. I am happy with both the goods and the store. Recommend.
חזיה good מאד
Got a bra. Very good, I order not for the first time. Size 42 by 95
The seams are neat, odorless, after washing the bone does not climb out.
The product is excellent and quality, but my jamb that with the size did not guess (grew). I will order more, but already my size.)
I order the second time, the quality corresponds to the price, the size approached perfectly. With the store did not communicate, read reviews
It's OK. It came to Belarus for weeks 3.