SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very soft, but the Cup is quite dense. The size of 85e (Russian) came up perfectly, picked up the store's table. Nowhere does not rub, does not press, does not press. The skin is pleasant. The fabric is similar to viscose to the touch. Washing, on a delicate mode. The parcel was tracked. Arrived from St. Petersburg for three weeks.
Arrived in less than 10 days with combined delivery. The bra looks good and doesn't look worse than the ones you can find in cheap stores. The only thing that bothers me is the hooks that hold the suspenders, which I find very fine to bear the weight and tension of a large chest. The color is nice and the fabric is slightly elastic. Take care of mediros well according to the table the store puts, because I use a 105F or a 110E, according to the brand and here I have had to order a 10 and even though Cup is perfect for me, a little bit more right on my back, it would have been good for me, Since I put it in the smallest lock and it still doesn't squeeze me. And we already know that with the use, these garments yield a little.
Very fast delivery, good quality, I am satisfied, I Will order again.
The goods came before the period, corresponds to the description and dimensional grid
Wonderful, very high quality made. Well sat on the sizes: under the breast 82, chest 95. Came in a month, thank you!
soft and comfortable
All is fine and beautifull. Correct size and very fast shipement. I will buy again. Seller 100% recomended!!
They're a big Pelin.
Well ...... Not very much
Super.
Perfect, I just ordered another two, thank you very much!
Very good quality and very comfortable. I bought it for my mom and it's perfect. We'll order more without dudael fast shipping. Found offer on weloverside page
Super material size well with good support
Great, maybe I should have taken a smaller cup size but I liked them very much, they look comfortable, I want them for day to day, let's see how that results give and I'm sure I'll buy more. They have arrived fast, put delivery on July 15 and arrived on June 22, so perfect.
Got, quite high-quality products.
Finally I got my size really beautiful
I buy not the first time, the quality is good, fit in size.
Delivery is super fast!!! May 21 ordered, June 14 received in Yakutia
I wear 85e, last time I ordered it, the volume was good, and the cup wanted a larger size. This time I ordered 90D, in the Cup just, but the volume of course should be sewn. And so buzgalter is good, tight, comfortable. For those who do not like Angelica.
All size of approximately correct description of the true test.
Worried that without trying took, but surprisingly, all well come. Thank you, will order again.
I'm very satisfied
Fine, too wide for the volume, but the main cup not the dolls.
Bra ordered, but in my city is not delivered, my city in окупации and mail not working, asked to get familiar in another city, three hook at the top of the Cup fabric thinner in the bottom of the Cup thicker, pleasant плщевка. So I was told.
Hi cup size zanizony