SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool tops, I will order more!
Just fireVery happy with the purchaseThank you
The size matches, the top is good, took for the house. Just came with a tighten and the seam is slightly dissolved.
Good light tops, a little uncomfortable straps, but I think it's a habit. The single size approached 85 v freely, well stretch, pleasant to the body, sent for a long time, I had to even extend, but drove quickly. Seller Thank you!
Great top. On the volume of the chest 95 sat perfectly. I pulled out the inserts at once. I liked that a wide belt, does not roll under the chest
Insert cups are terrible, very much translucent and can be seen every fold. I pulled them out, without them the top is excellent, but someone can be confused to walk without them
Excellent T-shirts, came on time, all as stated. Seller and recommend
All as in the description
I received the order quickly. Busts on thin girls.
Color dark chocolate
Excellent top, I recommend.
I loved it, super comfortable and the color is very nice
Perfect. I love them. Very comfortable.
Super recommended, perfect fit and very comfortable and discreet. Thank you, I arrived before the date indicated and there was no need to contact the store.
Excellent quality, I always take such T-shirts
Size is small, take a larger size!
I have 75B and PIESI and completely not holding bust by what looks brzydko. Straps to zsuwają
Top cool. Came a month earlier, nice
Quality good wife liked
Delivery is fast, the track was not tracked. The quality of the wall lamp is good, but very much translucent on the white color of the Cup. In the photo in unstretched form is not visible. But when you put on, it's not beautiful. On the dark color of the Cup do not shine through.
Very comfortable and well made bra, good quality, no smell Fast delivery
The bra sits normally. It turned out a little more green. Seller recommend.
Good quali Tan
Slightly small for size m