SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
The bust is just super!! From 3 times I came to a normal bust!!! It is very convenient! The size of its 85g came up perfectly!! I will order more, thank you. P.S. came days for 10.
Convenient) size matches
There are no complaints to the store. Sent the order quickly, the parcel came in the promised time. The size corresponds to the seller's grid. But the bra disappointed me. Sewn neatly, but I can see the marriage. On one chest everything is perfect, and on the other it will collect. Long thought to return or not. I was trying to figure out what it was. You can see slightly twisted in the seam inner and outer layers. I'll try to fix it. But there is no more desire to order.
The bra is very good quality, the size corresponds to the table, but with the fastener the problem, I could not open it, I measured it without growing up I hope that it's not marriage
Everything is fine. Very fast shipment. Fully meets expectations
Quality is super! Almost guessed with the size, but I will wear it. It is necessary to enter into the size more carefully when buying. Thank you, I recommend the store and I will buy it myself.
The bust is just class, under. 90. o. g. 115. took at its own risk and risk e.38. poyam came up perfectly.
Excellent bra, delivery on time. I will order more in a different color
On my parameters 132/110, the ordered size of 46e turned out to be large. For 1-2 sizes exactly.
Super
Great bust. I ordered my usual size and came up. Good quality and fast delivery
This is the third bra of this model. In different colors. Allows you to wear dresses with a neckline with a large chest. Reduces visually the volume. And very comfortable. The load is distributed evenly, does not press on the shoulders.
I put on and awesome, what a comfortable and soft! I will order in another color! It's love!
I liked the quality, the village is excellent. For those who have a large cup in size, I advise, keeps well. I did not communicate with the store. The parcel was delayed for 10 days.
Very good quality, comfortable. Let's see how it will behave in sock and washing. One day I will order more.
I did not immediately understand how the clasp works. I would recommend that you show video for those who have not previously encountered this kind of fasteners. I liked the bra myself. Therefore, I ordered another one of the same, but another coloring.
The quality of tailoring is good. The Russian in the cup is large. the lining will collect.
Thank you very much for the goods.
Delivery 3 weeks. Great Bra. Pleasant beige color, the quality of tailoring is perfect. Approached og-96, under the chest 77. Thank you!
Very successful model, now I take only such. The store often has discounts.
Bra of good quality. in size approached.
The bra is goodI wear 80 E, my volumes are under the chest 82, chest 100. I decided to take not 38, but 36 taking into account the stretch marks, as many customers wrote. Came up. The look is gorgeous, no bra will not present your chest. Keeps it great. Recommend. Shipping long...
33 days.
Its perfect
Excellent bra, even for the beach looks like a top from a swimsuit