SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
A lot of pushap, in the middle of a piece that clips the cups seems unreliable, I'll add later
Yakust is good. Shvidka delivery
Everything is super, very satisfied with the order
I haven’t gotten this item yet because I mistakenly clicked the “receipt confirm” button. When I get it, I would put up my update
Super they are great I recommend even this store I had already ordered but they are really well there and the 2 colors is well done to wear with anything (dress, backless, large neckline etc)
Good one. Convenient thing. It would be possible that the bone was uniform, and so, in general, convenient.
Super
Fast shipping like you always. Excellent bra . True size. Thank you lovely store.Love your store.
Took 36B to its size 75b, came up perfectly. Looks the same as in the picture. I advise you to take it. The color is perfectly white. I'm very happy. Thank you very much. Quickly sent the goods :)
Corresponds to the description. Nice underwear.
Cool bodice, I take it for the second time.
My favorite store, good quality and responsible store. I constantly order busts!
All beautiful! Thank you
I ordered 34B for our 75b. The village is excellent! Raises the chest at the expense of push-up. The smell is synthetic. For such money, the quality is just super. Bones are not connected to each other in the middle (there is just a fabric), so the chest in the center does not fail. I sewed it myself. Delivery in 3 weeks to Belarus.
I take it for the second time and the quality is still on top. The dimensional grid corresponds.
Fast and neat shipping. Fits perfectly. I recommend it. Thank you
On OG 82 and OT 62 sat very well. I'll order another such black
it took only 2 weeks to arrive and material is really good
Not good quality. After the first wash, part of the inner liner got loose.
Size 38 v approached the Russian 80b, cool villages, the quality is excellent, the price is beautiful, in the Murmansk region. Waited 1,5 months. I did not communicate with pradovets.
Bra very well made. Zamówiłam size what I wear and is perfect. Recommend
As they wrote in other reviews, the cups are wide, but if you take less, it will be closely under the breast. In general, comfortable, sent quickly, sewn qualitatively. Og 85, under the chest 77.
The size does not match. On the chest 88 cm this size is definitely small.
Everything is super, I order not the first time .. At first I ordered it in black, and then I ordered beige and white .. Recommend.
Sits cool, the size approached. It is convenient to wear with an open neckline. I relied on reviews.