SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Cool One
Perfect!
Soft pleasant to the touch, little material, quite comfortable
For the third time I order. Cutted bodice
Amazing
Great bra. I own a few. The tag makes a hole in the fabric and this store put two. One wasn't eniugh. Why don't you put them in the back and you have to ruin the front?
Super fast shipping!!
Beautiful and good quality I recommend
Size B, 38.....de IXA breasts together and firm.
I like it very much! Thank you so much!
Shipping latviyu for 27 days. For me it is perfect, size corresponds to the table! Recommend product and store. Will continue to book it!
Cute, maybe i need a bigger size, but the product its very cool. The store its very nice, they changed the size before sending the product as a favor. Good material. Buy it!
Some sewing went poorly made, But passable. Foremost the rest ok
Shipping to lower novgoroda month and week. Size corresponds to. Looks good.
All comply with the description. Nicely Made. Recommended
The quality is good. A little uncomfortable. But in general, for the money Super.
Third, they are simply the best, comfortable
Excellent Product thanks
Received, now will arrive girl, it's free will)
Size very accurate, I arrived with a transparent strips, looks good furniture material same as the picture, thanks to the store by Fast Shipping get me in less than 1 month
It is perfect for the neckline!! I love thanks store
All great book is not the first time
Going for about 45-50 days. The quality of all type of top, but damn sizes still malomeryat. I measure in cm tape, and chose sizes, is still a bit small. No smell, no thread. Were that the dolgovato
For many years buy this model. Perfect itself has recommended.
too small for me☹️, my fault.