SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
On June 17 I ordered, on July 9, the order was already at the post office. The material is pleasant, soft. The fabric to the body is pleasant, due to inserts raises the chest. For the summer, the most it is, and so you can safely and as a top wear. I was very pleased with the purchase, I recommend it to the order. I did not communicate with the store. Be sure to order more, and complete with the bottom.
Excellent top, size L rather by 48 size and good triple.
Cool bodice, delivery fast)
The order came to Chuvashia for 3 weeks. The product is completely satisfied, without comments, everything is as in the description. There are no comments to the store, I recommend.
Delivery to the post office of AliExpress in Moscow is just under a month. The quality is excellent, a little shorter than the bodice strap, so that I raise more, and so on my chest ~ 87 very nothing)
Pleasant to the skin, soft bra. Comfortable to wear
Just super. Perfect shape. The best underwear for funny money. Thank you!
Cool but without lining size m on og-90
Thanks
My height is 173 cm, and even me straps are long. On each side, I reduced 1 cm. On a cup of two or C and a girth under the chest 70. It came as it was written.
Super comfy, and my new favorite bra to work in!! It fits well, and I love the padding that's inside. It is a better quality padding that is used in most other bralettes. I highly recommend, and WILL DEFINITELY be purchasing more in the future.
Cool tops. Took in beige and blue. Comfortable
Soft, pleasant
The quality is excellent, comfortable, pleasant to the body. On the parameters og 92 ordered M, even freely, but since on GV just right)
The package came in the United. I really liked the quality of this bra. I 've been looking for something like that for a long time. It came to og90 OPG 80-nowhere presses. The back is open, the straps are wide and do not press. The only thing, the color is some dirty dark beige-I did not like it at all. But these are trivia. Be sure to order in a different color. Thank you.
Comfortable, nice and good quality. I have about 92 cm in chest and fit.
Super, approached me. Will order more, recommend.
Just like in the description, cool, I hem straps and put your cup, did not communicate, OG 82, went 25 days to Tobolsk
The parcel was 1,5 months. Top class. Recommend.
Free bra inserts, only material
Top class. Why I took l'll never know. Want a smaller one. Delivery month moskvu
Ok
OG 82, usual wear 75A. Height 156 weight 43. The village well, as normal, not seen under. Smart replacement normal bra
There is a small hole, the one of the tops, no smell, very уборный
Come pretty quickly, track. Come good quality, all seams are smooth. There is certainly a little smell, but guys, this same Alik Perfectly suitable for small chest, will wear without Cups (large) Definitely make more