SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Instead of Brown/beige white come. Why white, if I ordered Brown, clear…. More buy from this store will not. Upset. You can take a size smaller. I weigh kg. Top 48 Rus. L be approached-Top good stretch
Awesome things, make yourself more, good colors vast. Perfectly stitched and very comfortable. Did not communicate with. Arrived in Yaroslavl region for 9 days.
Always order, everything is fine. OG 87 OPG 78 sits well.
Lovely top, consistent with the description, but alone, reviews of thought that no inserts, but it is possible to your invest, and it turned out that there is a pocket, is thin fabric, a little disappointed, but still pretty obtaining!
It is comfortable, But slightly LOOSE on shoulders for someone in my size 1.60 m. If you're THIN and size of bra shoulder 34 B will be LOOSE in it unless you have a big bust that tense fabric. Pero model is cute and comfortable.
Very good stretch, you can easily take a smaller size) and-svobodnovat)
Quality is good, but there were more.
Great Bra. What I need. Soft, never too tight. Thanks to the store. Send fast. Combine multiple purchases and taken instead of 15 Jun 15 May. Thank you very much.
All recommendations for this store.
Super! Do not take the first time! The 42, OG 84 m-good!
Good quality, but slightly different imagined. Fine by me. OG 86. You can get a cup. Delivery fast.
Delivery 2 month. One cup folded-hope after washing the violence. One cup-spot. OG-88, under 80-в volume is normal, but long harness-will have to take in.
Sooo soft and nice top. For sports the same! Color whiter))). Have insert breast. Thank you very much!
Item as described in the post
As picture and right size
Nice, comfortable, soft. I liked it a lot, I'll buy more anyway.
I have ordered several and I am very happy thank you very much
Item arrived around 15 days to poland. Quality of the product is very good I’m very pleased for it. Probably I will order other colour of this product. Very comfortable for daily using. Thanks.
Super!!! I think it's good for me. On Lito Bude Sam Te. Recommend! You have to pull on the dobra, you have to go on the MoQ parameters of the IDAL.
On OG 86 came up, but on the large parameters I would advise L. Excellent quality. Convenient.
Top Super. I ordered 09.02 came 05.03. I was looking for a top with a deep neckline, so that I could put it under the dress. Very satisfied, I will order more. Dimension grid is the same
Eager! maybe because of the small size of the chest .....
There’s bad smell, but the quality is good, and sits perfectly, I’m very happy with purchase
Took on feeding. The size is excellent. Nothing presses. Super quality.
wonderful