SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Very fast delivery, the goods are excellent, I order a second time, I recommend the store
They’re a bit big. I’m 5’4” 135 and a size A cup and the straps were loose on my shoulders. The actual cup and rip band for define though!
Convenient, high-quality, unusual design. it looks beautiful chest. delivery is not long... let's see how to wear, can order more.
Bra consistent with the description. Fast shipping by store and fast delivery. Well made and nicely the presents.
Unrealistically steep top bust. The material is just chic, the body is very pleasant. I never go home in top, and this one does not want to shoot, that's how much I liked it. I ordered three more, different colors. On my mini chest came cups A, the volume took L, but the material stretches pleasantly and ordered new ones with a volume of M. And what to say about the cutouts... this is a very good style (for me personally). And the back is so visible, super.
Convenient, all as in the description. Took on 46 size, under the breast 80 cm, sat tight. Sent and reached the deadline. I did not communicate with the store, I recommend.
A good top) although at first I thought that it would be great. But just
I bought it to work and sunbathe at the cottage. I liked the open version and color. Sits well on the OG 96 cm. The price is also cool!
Excellent bodice, took the second. This one seems even more pleasant than the green one. On the chest girth of 90 cm and height of 168 is very good.
Very cool top, for size 42 I took M. thank you very much, I'm happy
At its m zalala L. All the village is good
Very good. We're good at helping. On the other hand take a size below its usual size
The product corresponds to the description, the size approached the Russian 46
Excellent sat down, I'll order more. Weight 51 kg, height 160. Very fast delivery
Purchase is happy, however, it's synthetics. Under the blouse you can wear. With the size guessed. I'll shorten the straps a little. I wear 46 took M all came up. Read the reviews.
On the parameters OG 88. 32 b size s came up perfectly
the bra reached to uzbekistan very long, 93 days. but at last reached to the post office. The quality is very good. thanks to the store.
The product corresponds to the description. Fast delivery, new mail. Recommend. I did not communicate with the store. Ordered in other colors
Order in accordance with the description, cool material
Little bit bigger than I expected, it does not hold the breast very well
I liked the bra, very comfortable, it stretches well, does not press anywhere. On a small chest Super!
Nice top. Delivered by courier