We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good bag… this is my second purchase I already bought one before and it’s a good experience so far…
A good, good bag for every day. for such a price excellent quality.
The castle was coming through 1.5 mins., Ale I will catch up with the goods. Garna yakust, do not worry
Not a large handbag, inside two compartments, a pocket with a zipper, and the most valuable is a long strap, my hands hurt, without it I can no longer. The delivery is not super fast, but in our times it should be treated with understanding.
The order came during, a bag of good quality and corresponds to the photo.
Small, compact and very convenient. ideal for both work and output
excellent service love my bag,great value for the money
Correct Article, just a little small I am satisfied with my purchase
thanks for fast shipping and excellent packaging A A A+++
Well received more than try it and see in the long term
Very happy. The handbag is elegant and even very roomy. The order came earlier for 10 days. the first time made an order and was undisappointed. The eye pleases the product. No deffects.
I arrive very fast, it comes very well packaged the color is very nice and the finishes very good, I recommend both the store with the bag in itself.
Medium size bag, the quality is good, the smell has no, packed well, delivery fast before time for 5 days, store well, recommend, thank you.
just as picture appreciate has described well done store i will come back for more.
Loved... true photo beautiful bag!
I received one bag on 3 orders, too bad
As in the photo very happy with my purchase!!
Excellent product, great service and store.