SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is good, take a larger size, look very nice
Panties are excellent, let's see what will happen after washing. Thank you
The Brazilians correspond to the description. I like that they will not be visible under the clothes. There are sticking threads but this is not critical for such a price. Recommend
Nice underpants. Recommend
Good as in the description.
Attached to Kiev for 24 days. Yak on the photo. On the viglade yakisnaya. On the stegna 87 cm of the trophies, the beautiful rosemir m. I'll wrinkle. I think at 90 Buly B for the very time. Ale all one stink to watch.
Delivery to Domodedovo 3 weeks They look cool, but there's too much Latka ahead, it seems if it were smaller it would be more fun
Excellent panties, but went very very long! And the dispute was impossible to open for some reason
Cool panties, you could take less size, stretch well,
This super nice, sexy, good material, identical color, and came to super good weather
Very good goods, I do not buy for the first time. Quality, comfortable. Thanks store
Do not say that straight the most comfortable panties, but sit tight, do not slip, where you do not need not climb
Fast Delivery Thank you very much is very satisfied very pretty thank you
Panties are good! At 48-50 the size took XL, sat down well, but slightly shove into the sides.
Panties Super, took beige, gray and black. On OB 91 ideally approached M. do not press and fit well, comfortable! Invisible under sports loses!) buy here more. On the VB such 200-300r
I shoot one star for a uneven line. The photo shows. And so very good panties.
The white cogi, but they're cream-colored. Very nice model.
Excellent, came quickly, on the label it is written that 100% cotton, but it is exactly synthetics
Excellent product and good quality 100% real to publication I recommend.
Very beautiful, size XL, hips 90 cm. Came up perfectly
Panties as in the store. Only much cheaper. Malomerki. On the girth of 93 m butt, it is better to take L. I tried one ordered, now I'm waiting for 3 more PCs. Shipping long
Krivenkie, in places the threads are already coming out. On a triple, a couple of times to put on
The fabric is great