SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Haven’t tried it yet
Product description exact. But the bodice is huge. Maybe will be good for breast from 2 size
I sat perfectly. No pressure anywhere. Without push-up, but there are thin layers of paralon.
It's already my 2eme bought. It is very nice to reach and practical for the naked back. Fast Delivery
Is beautiful and perfect, is-MW super well. Love
きじ also is nice to firm
Matches the photo. Shipping 3,5 weeks
Very good thank you
nice quality and feel
Beautiful and comfortable
The bra is pretty but bigger than indicated in the choice Sizes, moreover it is not very padded and does not make the back naked. So disappointed. No exchange with the store.
Very comfortable, it's what they sell, the bra is very good, the suspenders can't be removed, it attaches to perfection, it has some foam which is quite soft but has no padding it's not cold either.
I liked it very much, thank you
Better one size more than you wear, I use m and ordered l, perfect, fits the figure perfectly
Article is as described! Sits perfectly!
Much bigger than you expect. Ok material and design as in photos. Arrived before time
Love it! Will buy more! Very fast delivery :)
On the hips 98-100 sit perfectly anywhere does not press
A wonderful bra. For the summer under open dresses is just a find. I will order more
Very nice and comfortable. Like the picture and good quality. I wear 80B (French size) so I took the but I think it was a mistake, I should have taken M. Fortunately the straps are adjustable and there are 3 clamping notches in the back so I can still put it (to the tightest notch). I will wear it as a comfortable bra and I will buy M to have something more adjusted. Excellent value for money. Fast shipping: Received in 9 days (France).
Very nice panties
I wear 75B, S size to small. The best size should be m to perfect 75B size a bra. As nesioju liemenele 75B dydzio IR's dydis SIOs liemeneles yra-60 gan Mazas, m dydis Butu geresnis IR Labiau tiktu krutinei. Kokybe tikrai Gera IR prie ancient puikiai prisiglaudzia. Preke rekomenduoju!