SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Disposable panties, cute, soft. Size XL hardly climbed on the Russian m, only the kopchik to cover. You can wear it, but I will not buy it anymore.
The material is very pleasant to the body. Soft, but were small
super
Excellent.
Nice panties Size picked up well, thanks for the excellent size table They look the same as in the photo To the touch is pleasant, thank you Went to Cheboksary less than three weeks and came before the deadline Thank you very much
The product corresponds to the description, the material is cotton. On the volume of the hips 95 cm took XL-approached closely, if the hips are larger, they will be small.
It came quickly, the price is adequate
. The product is good, however the fabrics are finer than it would appear. The brown color is not the same as in the store's photo, as if she took the sun. She's clearer. The product remains compliant. Sends fast ordered the 15 shipped the 16 in delivery 10j unfortunately received with 2 days late because of another order. Great seller I recommend.
Same as the reference image, and fast order delivery.
Pretty Ones Is cotton It could be 96 cm would be better if there were more, but I like this landing too Low Waist Stretch, but not much
My second set. These are amazing. My panty standards are high but I couldn’t find any that weren’t $10-15 a pair. These are amazing. The mint green is beautiful. They hold up well but if you’re smart you’ll always hand wash your favorite anything. Thanks store!
Size S corresponds to Russian 38. Malomerki. And so the quality is good, nice panties
Good panties are soft, lace is soft. I order for the third time. Photo matches description
OK. Quick delivery.
Great, as always. Natural cotton, quality sewing, the size corresponds to the claimed. This is my third order in this store, always satisfied with the quality and speed of delivery, the store is reliable, I recommend
I liked the quality, the colors are beautiful
All OK, product consistent with the description. Recommend!
The quality of the fabric is excellent. Stretch well. Advise. Shipping and delivery is fast.
good . recomend
The goods came, the quality is good, but it is most likely for girls 12 years. I'll give it to my niece. Recommend.
The fabric is very simple, but it is equal to the design of the photo, my wife liked them.
Definitely I will take more, because it's very cute, gentle and most importantly comfortable panties. Went month
Beautiful, but small size. Ordered L. Such a feeling that m
Delivery came, received everything intact and safe, thank you very much to the store
Very good, the colors are the same as in the picture!