SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Отличный, пришёл быстро, меньше месяца до Калининграда, идеальный размер, заказала s сел идеально мой рост 166 см, трусики с завышенной талией в верхней части плотный подклад, который так же можно вынуть, идеальный стильный минималистичный, я очень довольна, для девушек с маленькой грудью идеально
the colour is darker, like in the description :) everything is perfect, looks sexy, makes amazing posture but I reccomend to order one size bigger for your full satisfaction. thank you :).
Ordered 46 size, OG 97 (wide back, chest is not big); about 100. Swimsuit sat perfectly, looks great, the chest looks very good
Thank you for your successful purchase quality✅LED color✅Size exactly fit 34 size❤
My parameters: 86-71-100 as a result, the bodice will Press (but I think it will stretch from the water later), but the melting is too big))) the Strip at the bottom is slightly twisted (that when you put it on, it is not visible, but the sedimentation remained))). In short, I'm not straight in wild delight, as everyone writes here. The color is really chic!
Яркий, красивый купальник. Цвет немного отличается вживую. Думала он темнее будет, более ягодный. Этот просто ярко розовый. На талию 74 и Бёдра 107 трусы оказались большими. Думаю ушить их. Лиф нормально сел. Но чашки видно, придётся вытащить их. С продавцом не общалась. Доставка меньше 2 недель до Челябинска.
Perfect. Received in just over a week. Size well. Thank you!
Order processed in 16 days. All OK, product consistent with the description, I have no objection about the quality. Down fit, Mount too small. Damage. But if someone will go with size, it will be satisfied. As A gift bracelet from store.
Swimsuit is just a bomb. For such money. I got a lot of looks. Color, no thread, nowhere does nothing Press. Shipping fast. Recommend.
Купальник очень хороший , особенно за такую цену . Швы ровные, нитки не торчат. Шикарный купальник , к покупки однозначно рекомендую .
Eh would lose weight, it would be very much all open in this swimsuit)))
Good quality. Ordered size S and matches. Recommend
Excellent swimsuit, the quality of tailoring is super, on my 89-70-98, height 168 size m just
Thank you very much. Everything is fine! The size approached. Quality is super. The product corresponds to the description. Thank you for a small gift (Resika-spiral for hair), a trifle, but nice! Seller recommend! We're getting in touch quickly. issues are resolved immediately.
красивый цвет, очень классно смотрится. мой размер 42, грудь 80В. размер М мне подошёл.