We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good, comfortable panties. But the fabric is not pure cotton. The fabric is not breathable.
Many thanks for such a quality product. Size fits. It looks beautiful. Just cozy in it. Recommend.
Excellent quality panties. I'll order more. Recommend product❤& Middot;
Excellent, I had already ordered them before but they greatly improved their delivery times. I spoke to the staff who kindly attended me. bles I said I needed them to arrive as soon as possible and sent them to me immediately. They arrived in 13 days in Mexico! Record. Recommend to store
I liked it very much, they sit cool, they are comfortable, there are no threads, even on from 75 to 110 they pulled, they were too small, but for a day they they they I would still buy
Panties are cool! On the volume of the hips 82, weight 42 kg, the size M sat perfectly. A find for skinny girls. Shipping for 3,5 weeks. Very happy. I'll order more.
Not received the product but store correct and gentle
The quality is excellent, good seams, the color matches the photo. But they are small!! I ordered 6 pieces of size "L" on the parameters: waist 70 cm, hips 95 cm. On the panties, the size is not written, there is only an indication of growth and hips (165/90). It's good to have a teenage daughter. Therefore, the hips more than 90 cm will not fit into these panties. And they also have a low landing. The size table does not match.
Honest store, everything came on time. Recommend✨
Panties as in the photo. On the hips 101 sat perfectly
On the size table took XL on about 100 was not enough, but you can wear it. Quality is good
The goods are very good, I advise everyone. Everything is beautifully sewn. And I advise everyone qualitatively