SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery to Switzerland. Arrived earlier than expected. I am very satisfied. Thank you store
The size approached, the color as in the photo, delivered quickly.
The bust is excellent, I will order also in a different color. I walked for a long time, but I'm not in a hurry.
Quality is good, I recommend.
Mon épouse adore
I love it!!!! Only you need to wash very carefully, pulling pushap. I order the second time! I recommend both the product and the store!
Excellent quality, wife satisfied
The spouse is very pleased. Says that it is very convenient and no bones are pressed anywhere. This is not the first purchase of this product after tried. Delivery is fast enough. There was no need to communicate with the store. Definitely, I recommend.
On the r-r 42-44 fit option 40-60 kg. quality is good, threads do not stick out, but synthetics
Thank you, very beautiful underwear, but great, I have 70, height 158
Top liked, quality is normal
Very nice and soft. True to size
Soft, good for home.
Beautiful, the material is durable. Very beautiful cutout on the back. Downstairs a little thread, the weather did not do me, burn everything. Cups are durable, not like on other linen on aliq. Im happyLong went, but because of the situation in the world. All parcels to Russia are hard to go
I am 2 years old buying this bra and I love it, I must recognize: 1. The quality is very good 2. The size is perfectFor me measuring 1.57cm and weight 60kg, the lace is delicate and not annoying, last year included a Chinese red pulserite this year no, perfect wine packaging without d year s. The bra covers pretty well in the back. It took 12 days to deliver to Chile, I recommend the store, he is responsible and fast I @ s congratulations!
Everything is fine
Super, Labai patogus, kokybiškas
The appearance is very fragile and gentle. I'm afraid of machine washing will break. Only hand wash. On the body is very nice to wear.No pressure. Holds chestAt its 46-48 size took the size of 60-75 kg. Pretty loose.
The quality is very good, pleasant, nowhere on presses. Chest girth 95 just right. very beautiful
Beautiful, milky white, delivery in time, I recommend, convenient to the body
Paralon's too fat. But it is possible without it
Excellent underwear) very beautiful) for their money straight super) at 42 size, the volume of 80b is a little too big! But, if anyone loves more freely, then the very thing that is necessary) push up big, I immediately pulled it out and changed to thin inserts! Otherwise, the body does not breathe! Delivery is fast, packed perfectly)
Take it will not regret it. I'm quality on top. So nice tactile. I'll order more. Thank you very much.
Well sat on top of 44/46, for the summer the most it is not hot, under the white top is not visible. The only thing that yes, cups make the chest more flat, removed.