SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
The expected for a sum, synthetic Stretch and fits well. 20 days on the road to Moscow region. Recommend store and most importantly Slavic heritage-http:// коляды-gift. RF-there is a lot of information and free calendar for all year :)
His wife happy. And when she is happy, satisfied with I.
Super quality. Gives a nice effect and no embarrassment no, no scratches No. It is very soft and fine white. J love!!!!!!!!
Excellent, beautiful busts. The quality is excellent
Fabric soft pretty, asked a very large size, will order a size smaller. Thanks arrived safely and quickly.
The bras are really soft and fits well exept the circumference, this is a bit to big for me. I always struggle to find bras with big cups but small circumference without wire. So I need to adjust this, but the fact they are that soft and fits well around the bust area, they deserve *****
Very beautiful lace and soft, extremely comfortable, recommended 100%
Everything would be fine, beautiful, but big on 46-48
Is wonderful. Size perfect. Soft Super lies and in addition beautiful. Shipment very fast. Zamowie Wiecej
Thank you very much for the very happy
The only trouble is the general size But unfortunately is a trouble, I have a little bit big But is OK
Top of course fire, but I missed, had to take less. Delivery 10 days! Quality stamp Super! Recommend buying!!!
I don't like
Very good arrived fast and are comfortable
Quality is not bad, but synthetic, not know, more comfortable in it, especially in the summer. And it is very big, on my OG 96 (fullness chest B) is too big.
Comfortable, size 46, a fit well
Good product, get fast. Ordered the 60 - 75 kilos and me is too big
Arrived in combined delivery, very fast. Comfortable to wear but extends. Very after few hours use, getting off and out of place due. Had to tighten
This one is alright with my weight, 55kg one size 40-60kg. if you weight is more it will be small. I like it.
Corresponds to the description. Soft, comfortable
Fast delivery and the store very much to respond excellent. Gracais for the seller bracelet is very cute.
A grade Comfortable, soft, very beautiful
Bras are good in quality. Pleasant silky fabric and sits well. The problem is that I was sent a bra for 3 sizes smaller than ordered. There were 2 PCs in one order Green came indicated when ordering a size, and black is 3 sizes smaller. Where to now?
The top itself really liked. Sewn well, threads do not stick out. But he turned out to be very big to me. On the dimensional grid is a very big difference. 60-75 kg. But I think this is more suitable from 85 kg. On the big chest. Good stretch. So, I'll order now the smallest size.
Light, comfortable, beautiful