SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
I am very happy from the goods and store Nice quality, suits very well , fast delivery I order for third time , recommend it Thank you
Perfect, very good size,
Thank you, came up
T like
They sent me the biggest size and I'm S but this cute and looks good quality
Very nice .. Adjustable straps. Just size for a 42-44EU and a cap c. Light support. The padding is a little thick for my taste.
This is the second time I buy the same item because I'm very happy with it. The first one I bought had lasted me more than a year, and I love that it's actually the size that's promised. Just for reference I'm 80KG and I'm 160cm. And this one's fit very very good, they don't pressure my skin at all.
Puikiai tiko. Hand apimtis 90cm nesioju a-b dydi
Arrived quickly. I'm 73kg 167cm with a bust size D, and the larger size is way too big. But the product looks and feels great, so I'll order a couple more of the smaller size.
Say ideali, atbilst aprakstam un izmēram.
The material is very thin, it says nothing, the filling is very large and it is uncomfortable, it made me big.
Very beautiful top. Quality goods. Thank you!
It's very big but it's nice I use medium and I feel a little loose
Super produit super qualite J'adore
love it! looks very nice and is comphy
Everything is super. I'll keep it shut at the inchom ring. I recommend selling.
15-3 ordered and 23-3 all in house. Beautiful bras
Good, only a little under my arms is too big, then it will stretch even more. Very gentle, and so I recommend, for such money is very good!
L went to og 104 perfectly It took days for 10, put in a stop in the five
Corresponds to the description
It's very nice as it looks, and the perfect size. When I saw it I thought it was small I tried it and it looks very good on me. I'll order in other colors. Thank you very much store, arrived in Peru at my home in 20 days.
beautiful
Very lush pushap, unrealistically increase It puts the chest on 2 sizes I will probably pull out these pillows put thinner