SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent. Back gum
Top fire, the yen took it will have to order another one.!!! Super quality do not doubt, safely order.
That white, that black tops were of good quality-the fabric is pleasant, very soft. Cups with inserts, do not shine at all. The straps had to be slightly sewn, but it's already a personal whim.
The top looks stylish. Thank you to the store for the gift, rubber band mikimaus, so cute
The article is tak and as shown in the photos, the quality is good, it is very comfortable and fits the measure. It's very comfortable and the fabric is super soft. The order arrived in less than 20 days in perfect condition.
Elegant top and price is beautiful, quality! the only parcel stuck at customs for 10 days. waited a month to Sochi
Top came quickly, nowhere does nothing stick out, all as ordered
Excellent, Seguiré but
There is a small defect. But the top itself is already taking the second time very comfortable. Like for its price in general fire and look good. Under the jacket is the most
perfect, especially for this price! looks cute and decent but I'm not sure..can I go outside like that? or it's only underwear
Slightly great, in the waist area, what-whether where the ribs end. At me in this place 66 cm girth And as a whole is not bad, for such money
Just wow, the price is super, as a gift an elastic band, one of the best of my purchases!!!
The top is cool, but I decided to upgrade it and remade Brits, originally there was nothing, but I did not hold my chest, so much better
Beautifully elegant and comfortable
I bought a top for 195₽. Ordered 27.06, received 30.06 in Ulan-Ude. The quality of the material is slightly different quality and shorter than expected. Cups do not support, but they are present. Looks good. I did not communicate with the store.
Exelente! Just like the description, the material very soft and it was perfect for me.
Delivery a month to Bashkiria. the fabric is cheap, be ready for this, it's not satin. With close consideration, everything is very cheap, but in general, a couple of times the norms will be. When I took it in my hands, I thought I would not fit in, but fastened up on the most tight row in the end)
Girls, top bomb!! Very high quality fabric, everything is perfect, no puffs, no one, etc. Perfectly sits on the figure, tightens, but does not press. 100% recommend to buy!
Awesome topic, looks chic, you can combine with different clothes
Soft fabric, very comfortable. The order came before the deadline. All I liked it. Recommend Og-86
I wear the size 75b. I was too big, but I can wear it, and it's a pity that the straps are not adjustable. If you sew, it will be good, probably. In general, the top looks very good, the chest holds. Recommend