SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I order for 100 times. I already have almost all the colors. Excellent sports bra. Very convenient, the quality is chic. And always comes fast, days 10 maximum
Top liked, the only thing that on my 44 size m butt, I feel uncomfortable. I would like to size more)
Good top, and order and various Colour. Arrived soon.
Top class, color bright and rich red, as I wanted :)
l-xl is a little bit small to me but i love it looks great
Very comfortable, soft
Items come in 16 days. Quality is good, looks beautiful. Convenient. Og 81 cm sat in size.
Satisfied with the order, this is my second top from this store. Comfortable, soft, no where does not rub and no pressure. Size 42-44. Do not shine. But also support chest it is not the same.
All іdealno pіdhodit!
Cool Bra, not the first time, however, straps a little thin and due to after a while they will twist, which, of course, not very. And very comfortable and cool colors!
I ordered 2 same size tops in different colors and as you can see on the picture black one is much smaller than the grey one. Very disappointed as it doesn’t fit. Tops are not supportive at all, especially for a C-D cup size boobs. And on top of that look as care instructions, not to soak, no mashing wash, no dryer. I only use tops like this, no bra, and it has never been a problem to wash/dry them in the machine. Let’s see what happens. I haven’t communicated with the store, ordered April 9, received May 9. It spent 2 weeks in customs in Canada…
Nice fabric, the measurements OG 88 fit perfectly, nothing pulls on the sides. Top looks great. Did not communicate with
Superb quality and arrived very fast! Thanks store!
Fit perfectly, chest 89
The order came very quickly. The quality is good, the material is pleasant. The size of S is small literally 1-2 cm.
Norms. On og98cm does not press. But the brittle is very thin. Does not hold at all
Excellent topic, for size 46 ordered XL. Approached perfectly
I order the second time top, but already in a different color. Still as beautiful. Quality is fine. Shipping is super fast. Recommend
Excellent top, soft, all as in the photo, stretches well, pleasant to the body. Delivery is very fast, everyone is happy!
Savsem small size
Due to the fact that the straps on the back are fastened at a long distance from the center, the feeling is not very comfortable when wearing. Discomfort from twisting straps and it constantly seems that they are about to fall off their shoulders.