SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Panties are good, but they stretch very well, so you can safely take a smaller size, or even two.
Excellent panties, comfortable, the Pope is quite wide
At its m took XL, the village is good. The quality is acceptable, it corresponds to the photo, but the landing is medium, not high.
All OK recommend all very fast very sexy
I did not like the quality. Very quickly began to climb out thin rubber bands... And so the feeling is very good
Superb quality. Fast. Nice to see. Woooo. I recommend the store.
Good beautiful panties, do not press
Order 2022-02-20, recived 2022-03-21
On the size L took XXL, just, nowhere does not tighten, comfortable panties. It's a shame that they just increased the cost and the delivery is long Now (
Synthetic fabric, to the touch norms, has not yet dressed, but cute look
Kacheg is excellent, I do not shoot the star RA sizes, XL is in fact 46R. but they stretch.
Nice panties. The volume of 102 sat perfectly.
Synthetics, the seams are even, not yet worn, for a volume of 90 ordered L
Cool, very good, the size matches, I recommend.
To Krasnoyarsk panties got quickly enough, were well packed, no foreign smell, pleasant to the touch and beautiful deep black, on my 100 cm pops sat well. than I expected, but I'm still happy I do not attach the photo because. Laziness With the store did not communicate, but since he sent everything very quickly and no problems arose, I will put 5 stars. Thank you!
Excellent panties, the size matches, the quality is good
Quality is good, delivery is very fast, via 5post. I recommend the store!
Nice underpants. On the Russian size 42-44 size M came up perfectly. When washing, do not shed.
Really liked, the quality is excellent, the village is perfect
Panties of good quality. Shipping fast. Thank you.
Matches the description. I recommend
Panties are very soft and pleasant to the body. On a full m (44-46) took L. and did not lose. Sit freely, do not press.
Super! Very comfortable, XXL at 46R, I will order such more
Good quality, for size 42 ordered m, well sat down, I recommend buying, delivery fast.
Came quickly, at 48 came up, did not even fit) stretch well! Quality is also good!