SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent!
Beautiful bra! Seller and recommend!
I don't even know what to say. Ordering these tops, I realized that I would not hold my chest, but I sat down top somehow strange. In general, the fabric is thin and something resembles a fabric for tight pantyhose. The lace is neatly processed, the threads do not stick out, the fabric is pleasant to the body. This is really underwear, and nothing to do with the fabric of sports goods, hence the result. Big breasts look ridiculous, from everywhere falls out. Under the weight of the top is deformed strongly and the shoulders are lowered to the clavicle. But!! In general, if you are a magnificent lady, but a maximum with a cup of the 2nd size, then this thing is for you. I have a chest volume of 118 cm. about the delivery-everything came quickly, combined with other orders in one package. The store was not contacted. After the goods passed the Customs stopped tracking. The notification came from the delivery company, when the order was put in a stop.
Excellent.
Soft to the body, the dimensional grid is accurate. A little confused cups inside, let's see how it will show itself in socks.
For the size it goes very well. Comfortable and elegant, very comfortable to wear.
Very nice to wear
Beautiful as it appears in photography 100% recommended comfortable and perfect sensuality and elegance
Larger size
Our order has arrived. Chox thank you!
Very pretty stretch Thank you it's beautiful
Malomer
gera
whilst the product was good, the cup size was small. There appears to be a difference in sizes between China and UK.
Thank you to the store sent immediately after payment delivery fast
Corresponds to what is in the photo, the size approached. Thank you. Came earlier than the full time
Comfortable very
Very fast delivery. quality is good.
it's very nice as well
I recommend. fast delivery.
Beautiful the man the pad rausnehmen can. I do not. Good workmanship
Beautiful as the picture fast delivery
Nice, but not too strong for big chest because it doesn't hold the weight well
Sits beautifully
On a large volume of the chest, cups D, you need to take out the foam. There's no support. XL for 50-52 fit