SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Beautiful, very soft, exact size.
In Minsk came in 3 weeks. Cups are solid. On OG 100, XL is normal in width, even too much. Cups got as deep as they were small. Just got Tom. Pleasant to the body. But there is almost no fixation. For the house norms. On the street I dress more forming Standard bras
comodo
Good one. At 115 kg approached XL. The only thing that ingot cups are small. Inserted others.
Very pleasant to the body. Threads do not stick out. lace is soft. Size fits
Size a bit small
The quality is good, but the size is not enough for two points.
Fast delivery the bra make me perfectly you have to make a small 38
Very fine appropriate article, and fast delivery,!
Topic good, thank you
Perfect!! Shipping to Canada is VERY quick. Second time ordering from this store. Very good quality and wash well too.
The quality of the tailoring is excellent, it looks beautiful, but OR THE SIZE sent is not the same, or the table is not exact -- at 85c its size XL turned out out out out the material is thin and stretches well, but I would like more dense support. In general, the product is not bad, I recommend.
Beautiful
straps a bit long
Awesome, SO happy purchase! Will be purchasing again.
Very nice lace bra nice to wear. I'm going to wear it with a camouflaged tank top and it makes a nice set with the lace of the bra. By cons the fact of choosing the size between 37 and 57 kg is random fortunately I do 47 kg so it's on average but beyond I think the bra may be too small, I'm not talking about Cups but I'm talking about the tower below the chest but also if you have a big chest I do not know if that's good.
Thank you very much to the store!!!! Everything came up. Thank you for the fast delivery! Seller recommend
Perfect bra. Recommend. Fast Delivery
love the colour lace just perfect size covering my chess recommend store only 2 weeks delivery to Australia
At the top
Conform to the picture Very good
Very happy with this item!
About up to 123 kg. I doubt it. At 54 R. Russian is normal.
Very Nice
ok