SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T-shirt is super, all as in the photo, it fits on the size grid of the store, the fabric is cotton, does not shine through
Доставка до Уфы 2 недели. Очень хорошего качества, ткань плотная, не тянется. Единственный небольшой недостаток: вырез очень близко к горлу
The dimensional grid is correct. Drawing-a sticker when washing in 40 ° did not rest. Material is cotton. Delivery 22 days from the time of order in the parcel.
На свой 42 Росс размер (S) заказала размер М, все подошло очень хорошо, в меру свободно как я и хотела. Качеством довольна, все хорошо. Спасибо всем кто пишет отзывы!!! Спасибо продавцу за качественный товар!
T-shirt is good. The seams are even. Fabric. Cotton. The print is bright. Recommend.
perfect fit and good quality fabric
Very nice T-shirt, nice cotton. T-shirt much too big following the chart.
In fact, the T-shirt is cool, in the photo, unfortunately, it does not look very much, I really like it. In my 42 EU, thank you reviews, took XL and did not lose. I came quickly.
T-shirt is cool! Seams do not stick out! I drove a month the fabric is dense and does not shine through I recommend
good size. ordered a medium when I normally use a s, and the t-shirt is quite loose/large.
Very cool, better than I expected. Okay thick, the touch is good or, the screen printing is good size aunq looks like a little sticker. It looks pretty. I usually have size M, I 've ordered the L and I'm doing fine. It's arrived soon, five days earlier than expected. I'm happy with the purchase.
Most dense fabric out of all I ordered. Ru44/46 is slightly oversize. Gonna cut sleeves as well, too long.
Dostava je brza,majica je točna izgledom i opisom.Veličina je S iako meni bi trebala XS ali je nema u ponudi.Tople preporuke za trgovca
The quality of the T-shirt is excellent, the composition on the label is 100% cotton, to the touch before washing I would give 90% cotton, fully corresponds to the photo. The store put earrings as a gift, nice))) the size corresponds
Everything good. High quality, print is great. Highly recommend
футболка офигенная,плотна L на рост 170 грудь 84 талия 74 свободно
Bavlna, Velikost odpovídá. Došlo for 25 dní. CA.
быстрая доставка. Товар качественный. Без запаха хорошо прошито.
Nice T-shirt! I ordered the size S, the parcel went a little more than two weeks. I'm happy with the order, I recommend the store and the goods!
Came quickly, the material is similar to cotton (maybe with the addition). Height 177, OG 95