SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really liked the swimsuit for the first time. Usually either the bottom or the top was terrible. And this is just love. The quality is good, it sits comfortably.
Arrived long before expected! Thank you, it's very nice.
The bikini is just wonderful, the fabric is comfortable I loved, super indicate.
Купальник в Амурскую область пришёл быстро. На параметры 93-70-90 заказала М. Верх по размеру подошёл, а вот низ очень сильно маломерит. Так что если есть такая возможность, то просите размер трусиков больше. За такую стоимость купальник хороший.
Lovely nothing to say good fabric, good fabric the size was accurate I'm S I asked and I stay exactly as I like it plus it came fast
Exactly to the image
Love love love although the material isn’t stretchy and the bottoms are very tight so maybe size up as the top is adjustable and very comfortable
Look nice. Hip gold half acre in L size patted down is well the data above is some element. Chest size of chain over away.
i’m literally in love
Fabulous set, very good material, great service. Thank you
Great! I'm 95D so I was afraid that it does not suit me but finally it was perfect for a size XL, comfortable, it holds well, the metal did not rust in the water and it is super pretty. Only downside, the tanga can be a little too thin at the jersey and it can be embarrassing
As the picture, I took xl, size 38-40, fits well!
ótimo tecido e em perfeitas condições
Arrived very fast! In two weeks I had my package! I am in love with this bikini! Size M suits perfectly even on my big breast (I have D cup), bottom is a bit tight, but I suppose it will get loosen a bit eventually. My measurements are 93, 70, 100 and I am 172 cm tall.
Super!!!! Thank you
Class swimsuit) rosemir pidishov
El bikini es precioso, buena calidad