SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The top looks good for a xl the bottom is small
It was possible and m to take
The color of the topic is not the same as in the store's photo
Otimo
In general, a normal swimsuit, only the top with a weak rubber band. And panties honestly on a normal figure look ugly... all the same lower panties are better... strange fashion
Swimsuit cool, excellent quality. The colors are the same as in the store's photo. on the parameters: OG 90, OT 74, OB 96 melting sat well, nowhere presses anything, and the upper part is slightly. My volume under the breast is 82 and the bra, I'm afraid, in the water will swim separately from me. I'll insert an elastic band and wear it, because the beauty is indescribable. The parcel has been a month since the order.
Magnifique
On my usual size M (90-67-96) I ordered a swimsuit size m. And he's big. Usually the Chinese need to take everything for a larger size, but not in this case! Size S would make it much better. Swimsuit sits quite spacious, in the water I assume that the straps will fall off. The fabric is good, dense. The color scheme is beautiful.
Swimsuit just super wow cool
The same as the photo
Cute swimsuit, thank you to the store)
Swimsuit corresponds to the size, quality at the highest level
Excellent Product very good quality, fast delivery
Thank you loved they are beautiful
I ordered the size S for height of 170 and 60 kg, it did not fit, but purely visually m probably sat better. Panties expected that they would be higher. The quality is excellent!
Very. Pretty as always
One of the best swimwear stores! The swimsuit has excellent factory quality-smooth seams, no sticking threads and defects, pleasant to the body fabric. Swimsuit has panties with an overstated waist and a bodice with ruffles. Perfectly suitable for rest and for beautiful photos. On the parameters 83-64-91 and the height of 173 in the size of S sat perfectly! I recommend to buy!
excellent.
The size of the upper half does not match to thr stores size chart. Bottom is okay
Cool, on the chest 4 sizes small top a little (((
Slightly larger, M at 165/90-72-90, panties sat down, but not tight, the bustier under the breast is too big (I will do protectors) and long sleeves. sleeves But very beautiful and bright coloring, just like in the photo. Quality ex. For this money and quality, and the relevance of the model, and the general impression is fire.
Swimsuit of juicy color and beautiful style. The size took S, on my parameters 83-65-89-sat perfectly. The bodice is made in the form of a top, there are thin, removable foam inserts. Panties have a high landing. There is no claim for quality. Sewing is excellent.
Very nice same as description, I arrive fast
Swimsuit is decent, the quality is excellent, sewing neat. The fabric is bright, the same as in the photo.
Order arrived before schedule and in good condition. Exact color to image, good quality, recommended. Thank you very much to the store.