SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I came for 2,5 weeks, took the size L on MY M and was not mistaken, if I took my size, it would be quite in the butt. all as in the picture.
Dress is przepiekny. Exactly as pictured! I wear S zamówiłam M and seems me up with this small S.
Great swimsuit. Unfortunately, the bow is a decorative lace. The top of me was big and it was impossible to tighten it
The top is small very, does not match the size
Swimsuit is good, beautiful. Delivery 2 weeks of savings logistics to Moscow. But I took M on the volume of the chest 92, and the top of the swimsuit is too small.
I have bought several times in this shop and the bathing dresses are beautiful! In addition to good quality the fabric, as they look in the pictures as they are actually, I highly recommend these products
Excellent item highly recommended
Very beautiful, but the size is very large. Ask for size m for measurements. And I'm getting big!
The bikini is one piece and does not come with the side openings. But it's beautiful and the colors flirt with me. The quality is very good and stylish. He arrived fast and well. Thank you very much.
Never arrived and no refund was made
And this sooo beautiful! The top is excellent!) but when choosing the size, the store helped, only this 2 different M, the bottom can be seen hanging. In dispute 6 dollars will return
Very beautiful, excellent quality
The bathing suit totally matches the one in the photo. And the measures they offer help you choose the size correctly. I am size M in chile, but when I buy for ali I always order XL as they match more with size. The swimsuit material is good quality, very cute. It's high shot.
Great swimsuit! But a little did not guess with the size, it would be possible to take a smaller size. I have 46-48 size. Took HL, it was necessary to take L. Although the bottom perfectly sat down. The top does not adjust anything, you can only if the knot is slightly tightened in front, but it does not help much. I attached the photo.
Beautiful! He arrived in 13 days in chile via chilexpress at my house. The material is great, the whole bikini is lined and the top brings removable pads. Excellent quality, the size is correct with the size chart. The top can even serve to wear it in the gym or with normal clothes, it's very cute! I recommend this store 1000%
Got everything right very well packed... material oom... color showy
On parameters 82-68-94 slightly small, but not critical
The bottom corresponds to the size but the top in a size XL corresponds to a XS
Excellent bikini. Perfect size
It's really beautiful, in my case I would have asked for one size more, but it's very nice. The delivery was scheduled for 31december, however it arrived a week earlier. I'm going to buy again, I hope I'm in time for my summer vacation.
Swimsuit pts beautiful. L at 48 is excellent. In the bra foam thickened inserts. Breasts that suck the 3rd Kids, keep well. Melting dense with a light tightening, high. You are not the owner of the Osina waist, then in these swimming trunks you will be like a log. Melting on a slender body or on a lady with shapes but with a yarched waist. I was confused that the tag was cut off on the shower. Maybe I was sent not L
Very nice design, exact size. Beautiful!