SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very well stretches. On the OG 90 got normal.
The product is perfect, but the transportation agency failed. Arrived in Spain ant is of the date and CTT EXPR is S, gave it to ME 10 days later
Nice and fast shipping This pull is not for big belly, he will roll up !
Is the second purchase this store. Excellent products! Congratulations to store and store.
Shipping days only on arrival. Design and size same. Working day yellow fluorescent chartreuse for more close to the color. Stretchy, lighter can comfortably seemed content. Delivery arrived in inches days. Same design and size. But the yellow is closer to fluorescent green. It's flexible and light, so it'll be comfortable.
Eu simplesmente amo essas blusas, já é a segunda que compro, e com certeza irei comprar todas as outras cores. Super recomendo a loja ei vendedor.
Very nice fabric very elastic fabric very nice I wear size M/38 and ke goes well the sleeves fit shorter than in the picture but I like
обалденный, закажу ещё другого цвета
Beautiful!! 100% recommended
Very pleasant to the body, I would like the sleeves to be longer
Good value, exactly as I expected. My photo's don't really do it justice as the colour is more pink than it looks in my pictures. I can recomend wearing light colour underwear rather than black which also doesn't help in photo I took. Got in less than 3 weeks to UK
Perfect thank you dear saller
за 15 дней пришло очень понравилось даже лучше чем на фото еше буду заказывать
I love it, the color is as like the picture shows (not in my picture), the shape and fabric is nice! The shipping was really fast!
genial
Good quality goes perfectly to my darling but a pity that you are a one size, more case wait to see in time what it gives.
Beautiful top , superb bright colour very stretchy. Super fast delivery only two weeks. I love it
Are comfortable, the fabric is soft, as shown in picture. For me was a little small, should have greater numbers.
very stretchy, softer than I thought, fits tight but in a good way. I'm 36" bust, 28" waist, 35" top of hips and 5'2" tall.
Very accurate in colors. Advertised pics make the sweater look thicker than what is sent, but still pleased with my purchase. The sweater is just thinner than expected!
It's super nice, fits very well, comfortable, can't order more for the price.❤
It's more T-shirt type and very tight. Usually one an M.
Good blouse, sleeve on my height 159 not short, good length. Happy with your purchase
Thickening caution wear body and burning đẹp, wrap goods make sure delivery also fast, will pro shop directly
When I came to think that it would be small, but everything is just right (chest 94, waist 76), the fabric stretches and pleasant to the touch, took under jeans with a high with