SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A beautiful T-shirt, but, of course, synthetics. But it suits me, but it is washed easily and quickly dries and the print is cute :)
Beautiful fabric wonderful .. Took size L but would be better But Loved
I ordered the size XXL for O/P 97. With the size guessed. Delivery in 20 days. The drawing is not a sticker. I'm happy. Thank you.
Lovely too fits great.Ordered a M and I’m normally 6/8, it’s perfect.
Perfect, like all this salesman. These were for my mother, I have five more, after washing or deshaping, or screen printing loses color
Super fast delivery thank you very much very convenient Kurita Super
I ordered M and its a little bit smaller. Its not cotton but its ok.
ładna koszulka ale nie bawełna. Żywe kolory rozmiar zgodny z opisem
Size as described. Fabric is stretching a little, slightly transparent
Look good. Fabric soft, but print is not in centrum
Mike is good, the print is not in the center. For such a price is OK.
T-shirts are normal, but look at the size I took myself and my daughter. I wear 42 took L, on the board S. Everything came up normally.
I wear S, took M to be freer, but the village is tight
The material is very soft, strechy. Seller put the gift, thanks!
T-shirt came, in size, my size S, everything is clear, synthetic fabric, went somewhere 2 months, lived in Russia, would have bought better, but in Ireland it will be be be be threads can be tied, for such money is normal
Cute! The fabric is not precisely the best quality ever, but good enough for the price, and beautiful printing. Recommended!
Delivery to Moscow 4 weeks. On the Russian 48-48 took XL and XXL. on the feelings, XL at 46. The oversea won't be there anyway. Difference by 1 cm in width and 1 cm in length. The material is nice. I think for the season, no more.
Cool light T-shirt. Pleasant to the body. Clear bright print. Very happy. On the Russian 48-50 took 2XL. A little free. But it's more convenient. With the store did not communicate
Malomerka, took S on the Russian Xs; came well. The fabric is very pleasant, soft, does not shine through, the seams are well processed, do not dissolve. The picture is bright, as in the picture of the description. Delivery in 2 weeks
замечательнодля 300 рублей! очень эластичная, приятная к телу, можно под пиджак- хорошая фактура, не нужна глажка, сразу на теле гладенькая. Это очень важно ) Рисунок нанесет замечательно, швы пофотграфировала, приемлимо! Длина 55 см на столе растеленном меряла, ширину с линейкой сфоткала пришло быстро!