SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Cute, size I 'd say one less, but cute shirt.
Very cute, thin and comfortable fabric
Beautiful, good material
I like it. I bought size L, my taste is 87 and hip 103. She's very pretty.
Very nice fabric, soft and well finished. Beautiful printing.
T-shirt came quickly, the quality is good, the size is the same
Geralmente uso tamanho M mas comprei o L para não ficar apertado, e ficou em um bom comprimento e confortável, o tecido é fino. O pescoço é bem apertado poderia ser maior, e a imagem vista de perto parece ser pixelada mas precisa prestar atenção pra perceber. A camiseta é linda e o vendedor mandou bem rápido. Agora que venha janeiro para assistir a última parte da temporada uniformizada.
Arrived earlier than expected, the fabric feels very soft, the colors look very cute! In perfect condition, it's very nice!
Size M on the parameters 93 × 74 just, quite narrow throat, printing-sticker
Second time I order shipping is fast I order and the poleras are beautiful as the good quality photo
exactly as the picture, and arrived in two weeks. totally satisfied
Lead is a little clearer than in the photo, but quality is OK for the price. It's very pretty.
very nice, I like the shirt a lot! the material is a bit thin, but it's ok. I have wear XS-S , I ordered M and it fits great (a bit loose like I wanted) it's dark on the picture, cause it's dark in the room lol
It came fast. Linda already washed in washing machine and didn't clear
Beautiful, I loved it. I'm size S and I ordered the L. Everything ok
Beautiful soft peach color. On size s took XXL, free, but it would be even freer
Very nice! ️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️
Милая футболка, немного маломерит, ткань приятная
The product came well packed and arrived fast, the polera is very cute, very cute soft texture print and looks good quality, the size M I look good but the neck is a little tight it costs to stick your head in, everything else super, I must say if the sizes are girls I am size S and buy me M which is like an S, I recommend the product and store
muy buena calidad
Tela suave y cómoda, muy buena calidad, demoró aproximadamente 20 días en llegar, con la entrega combinada
me encanto la camisa M es ideal
really love the colour and it looks super cute
The shirt is not bad but the carving is small you have to order one or two more sizes
Very beautiful ameiiii