SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Panties are bigger, do not shine through. And in general a good swimsuit
Delivery is fast, in stock. To Moscow 9 days the goods were tracked. The size was advised with the store, everything came up. The color is beautiful, tried to catch the camera, but no. Dense material, perfectly processed. The seams are neat, the top is fastened, the straps are adjustable. Very satisfied, quickly would be a vacation!
ok
купальник понравился, цвет как на картинке, сшит качественно, нитки не торчат, плавки на подкладке, лиф- пуш ап. На мой низ 48раз., а верх 46раз., купальник выписала "м", подошёл идеально. с продавцом не общалась, так как для этого не было причин. товар был отправлен быстро, пришёл в срок, доставлялся 2 недели, путь доставки отслеживался. товар рекомендую, продавца рекомендую. В пакет положили подарочек, очень приятно.,спасибо продавцу.
Super handsome and perfect fit. I am glad this purchase. The bra is perfect for my size 105d. Arrived quickly.
Good, I came up to the big chest.(110 cm). Slim
Thank you, order received! Delivery to Moscow 10 days. the swimsuit is good, sewing quality, XXXL ideally approached 54 size (108-98-116). I recommend the store!!! Wish you success and good sales!!!
Satisfecha
Swimsuit is very beautiful and pleasant fabric. But I have a non-standard figure, so the top is slightly small, and the shorts are slightly large. I did not write with anyone, I ordered it in the middle. I will wear
Finally came a swimsuit. I ordered June 6, but came in late July. At the same time, the delivery was plus, which means expedited delivery. Very long went, in the end I had to buy myself another swimsuit, because. We bathe all summer. As for the swimsuit itself, the quality is good. I sat down well. I did not wash it red, there is no smell. So recommend. Only order in advance.
Costume is lovely, very I like. Good workmanship, pretty color scheme. Super
Ell bikini aunque tardó tiempo en llegar es de muy buena calidad y estoy súper contenta. El tamaño es el correcto. Yo tengo de pecho una 100C y he pedido la XXL
It really matches. Good swimsuit, color as in the picture
Cups on the ammo. Planting panties is high. Swimsuit well approached the Russian 52-54. I did not order for myself. I liked my friend.
Ideal ideal fast delivery store Super choose in size. Fabric grade. For this money it is a bomb
Wonderful, went perfectly. On og97, OB 106
Muito lindo mas as cuecas são muito grandes em relação à parte de cima
Very beautiful swimsuit arrived quickly
Fully corresponds to the photo, the quality is excellent, XXL to Russian 50-52 is excellent, delivery 14 days
The size of the top is good, on the other hand the size of the bottom is too large, much too big, too bad because the quality of the product is good.
Thank you well arrive perfect size xxl make a 40 French thank you and fast in. france
Chic swimsuit, ideally sat down. Excellent quality! Recommend!
качество нормальное. но на российский 52, надо xxl.