SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Huge bodice size
Thank you
Swimsuit Super!
Very cool swimsuit!!!!
Stunning swimsuit
The quality is ambiguous, I can not say that I'm delighted. Very sloppy tape curves and no edge processed.
Swimsuit cool, in Kiev came for three weeks)
Very quickly came to Peter; in 10 days; took M; hips 98, chest 87, waist 69, height 184; very beautiful swimsuit, spectacular! Thank you
Pleasant material, well sits on the figure. On a small height (151) s came up perfectly.
Very long laces
Swimsuit is just a divovniy, I'm pre-war!)
Swimsuit Super, does not glow! I have a height of 175, parameters 90-70-93 size s sat perfectly, everything emphasizes very sexy.
Nice
Quality is good. My parameters 93 × 71 × 95 villages are excellent
VERY NICE A LITTLE BIG
Swimsuit came very quickly, I did not expect. Quality is super. Only on the bust there was not much divorce as if from the water .. I hope it is washed (I have not tried it yet)
This is a very good swimsuit, comfortable, all in size, quality, everything is just super
Very good swimsuit for your money! ordered size S for height 175.88-60-88. sat perfectly! came weeks for two. I recommend
The best purchase for its price!!! On the Cup c-d chose the size M, it was possible to take L, in the chest would sit perfectly. But in general, more than satisfied.
For a swimsuit worth $10 is a great thing. Quite dense, the seams are even, the edges are neatly processed. At OG 92 size L is small. "Ropes" a lot and they are very long. Scissors to help!)
I'm very happy! Swimsuit super for such money, just such in stores sell for 1500-2000 ₽. The quality is excellent, the threads do not stick out, the fabric is good, everything is adjustable, the length of the laces is good and you can at least wrap around the waist)))
Very cool
For a long time I was looking for such a swimsuit.
The order was 3.5 months in Krasnodar. But the fault to this delivery service in Russia Courier Service Express, to whom apparently the store passed my order. The site works once. And all that they write and promise-on the site of this transport company-lies. Already I did not hope to see my order, I wanted to open a dispute. Spent a lot of time on different ways to locate my parcel. Saved the number of the hotline of the phone written on the "postmat" in the supermarket.