SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A little big. In accordance with the description. Very cute.
Swimsuit looks like a cheap rag
It doesn't have "enhancement filler," otherwise everything's fine. Just in case, the fabric is thin.
Rear extra detail
Not very good the product
Ordered a few of these quality is great ! the bottom was a bit confusing with the strap but once I figured it out it looked amazing
Producto llegó muy rápido, es tal y como aparece en las fotos pero la calidad de tela no es muy buena, es muy fina y no sujeta bien el pecho. Quedar queda bien.
Polecam wszystko Ok
Cool suit, bright, very good stretches. Take a smaller size.
Swimsuit is very pleasant to the touch, soft, sits freely-does not hang, but I doubt that it well withstands active movements (took S to Russian 42-44). I took it as a lingerie for a transparent dress, and with this task he copes perfectly. I also thought to use the top as a top on yoga, but most likely it will slide merciless.
Fabrics are cool, satisfied
Such a quality) you can turn the bodice .. But also not much rolling
product is quite the same but the material could be better for the price of $15 all together. I usually wear small (aus8) bottom and medium (aus10) and I got medium size and size is very true. Delivery quick to Australia. did not communicated
Did not like the suit, very thin and badly sewn
Fast delivery, size approached
Slightly small but well done.
Troszkę too large. Kupiłam M suggesting the measurments and should be S
A cool set, euen was only a top but I will use it as a swimsuit, no smell, the quality is good! Threads do not stick out, soft fabric is pleasant to the body! At 48 size ordered XL sits freely, it was possible L! I recommend to buy!
Nice swimsuite. Took S size for my flat boobs. Looks great. Nice sewn. Like as on promo picture. Quick delivery. I can recommend this Shop and item.
A little big
The size was more than needed for size S