SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
nice like photo very comfy
On parameters 98-74-106 a little too big, it was necessary to take M
mala calidad
i didn't expect the bottoms to be the pattern they were but still nice and the top was bot what I expecat all. there is zero support or a band at the bottom of the top to stop your boobs from falling out the bottom or to hold the top in place. not swimsuit material either so not a bikini set as this implies swimming.
El producto no me llegó pero recibí el rembolso
grand, tissu de mauvaise qualité. pas de doublure au niveau de la culotte
Beautiful swimsuit, but the quality is not very. I will suture. As it did not calculate with the size. Panties like sails))
Beautiful
I bought size L, and I got a little big. I was guided by the size chart, but it did make Me big.
Cute. Thin, unlined fabric and very big, but will be fine with alteration.
I love it. It looks great.
The whole corresponds quite well to the image but the rendering on me in any case is not great... Finally the bottom is good and pretty but the top I find it badly adjusted at the braces and under the chest and discovers too much my chest surely due to the cut of the bra. Too bad but the bottom is not bad. However beyond remains correct for the price
Отличный костюм для тренировок. Качество потрясающее. Мне очень понравился. Будте аккуратны у кого большая грудь, может не подойти.
It looks great, but the fabric is not swimsuit.
Ya había comprado uno en rojo hace años pero nunca lo usé porque me quedaba grande, ahora que peso menos he pedido la talla m y lo veo que talla bien, recomiendo mucho estos bikinis, son muy buenos y baratos, gracias vendedor
it's nice thanks
No were near as nice as pictured product. I'll probably just bin. Cheap and nasty.
Fast shipping, parcel received quickly despite the current situation (covid-19), good product, good quality, excellent value for money, I recommend this store
Item arrived fairly quickly, quality of material is decent and not see through and picture depicts item accurately. Bottoms run large so are too big for me but top fits fine. Bottoms reflect more if a size 8-10 and top is a 6-8. I am a AU size 4-6. Thank you store.
perfect
A little smaller than the way fo Brasil, who has very bust will have difficulty wear because the fabric stretch, but not much. Could be Maid thick stretch more. Generally, at reasonable price.
In general, almost as in the photo, looks cheap) .. But I expected it, I ordered it for the sake of the bottom, so the bottom will be worn on the dance, the top of the honest word is kept)
Expres