SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like it very much! I arrive very fast to Mexico! Approx in 15 days the quality feels good and fits very well (I was afraid it would be loose but it is tight, I would ask again with the shop… I recommend it! The print is good quality, I am satisfied with my purchase <3
Arrived before time :)
For such a price topic wow, came up in size, about the material I can say that synthetics with cotton elements, slightly shines through) in general, take, like
Very good top!!! fit all fit well (chest 82, waist 60, shoulders 60) cotton 35%, polyester 65% nice fabric
It’s cute- cheap material but it’ll do ig
Very good top for your money, chest girth 90 waist 60
Top is very good, guessed with the size. Excellent on me sits and the quality is excellent. Slightly shines through. sent for a long time, but arrived quickly. I advise everyone!!
The topic is very good, the swing is super, but it shines through strongly unfortunately, but I like it all the same, it's not particularly visible, I took S chest 82 82 82 82
Quality is super! Does not shine through.
T-shirt synthetic, slightly shines through, stretches well. I came a little less than a month. Everything is clear, its money is worth!
Cool Che to say) I thought it would be straight cotton-cotton, but still not quite, polyester more. Slightly blacks in the light, and so very high quality top for its price, slightly stretches. My parameters: height 160-163, chest 80, waist 60, weight 46-47
Fabric a bit thin, but accurate et fits me well
Exactly as in the picture
Pleasant to the body fabric
For such a price an excellent top
Top Super! Definitely take
At 44 ordered M, approached In the top more synthetics than cotton, the material is very stretch
The quality is pleasant, shines through, thin straight for the summer, the pattern does not tear. RJU-from the tension of their eyes are different ..)))))
This is a very cool topic most loved!!
I liked it very much, it is well sewn and the fabric is comfortable. to Kazakhstan Aktobe came less than a month.
It's beautiful, very good quality and I get super fast, I love it> <
Quality for this money is good, size S