SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Очень крутая блузка. Идентична Zara, только без бирки
Very fast shipping. Good quality, the fabric is excellent and soft to touch im happy. I didn’t communicate with the store
super beautiful, highly recommended. please buy don't think twice
The picture is combined perfectly! The seams are even. Quality sewing of the product. Polyester. It looks very feminine and stylish. Height 164-55 kg. No birok. Recommend. Thank you.
Я ее так ждала и она полностью оправдала мои ожидания) огонь блузка)
Delivery 2 weeks, in the nearest five-very convenient next to the House, the blouse is beautiful, bright synthetics of course, but soft, does not shine through, the fabric is dense,, for some reason, it turned out to be a big one, I will suture.
Beautiful blouse. It feels very nice and comfortable!
Beautiful. I wear a European M/L size and I like it perfect, it's baggy on the chest, but not too much. As described, perfectly crafted, with good finishes, no threads, smell. Perfect. It's 100% polyester, which will wash and dry quickly. Also, perspiration will be 0. It has arrived in 9 days in Andalucia, Spain.
отличная блузка , размер в размер, цвет ,модель как на фото, сидит супер.
Very pretty, the fabric is very loose and it's not fine, the washing good, it's polyester
Very nice blouse, with soft and nice fabric. It fits the measurements. It's wide. I usually use L but I ordered M and that's enough. The store meets the deadline and arrived in 10 days. Really, I'm very happy with the purchase.
Delivery in 2 weeks! Excellent blouse!!!! Super!!!!
I weight 1.72 kilos and I usually wear size 42 European. Size L fits wide. The shirt is nice but the sleeves are too high and wide. The fabric is soft but it gives me the feeling that it does not transpire.
Perfecto talla y calidad precio, favorece un montón
Beautiful blouse! Loved
Perfect! As the photo arrive faster than expected
Blouse just like the picture. It's very showy, it's well done. The fabric is totally synthetic, better if it was cotton fabric, but for price it's fine. Size according to store table. All right.
Just perfect!!! Just like in the picture, amazing quality !! Worth the price, and arrived in Israel quickly within two and a half weeks. Thank you! I'm sure I'll buy here again!
Very nice, beautiful blouse! I thought first of the picture synthetics cheap in appearance, but the shirt looks good! the size XS ordered the smallest size! To SPI reached 1,5 weeks
Big kiss on this shirt she is too beautiful and good quality size well like that of Zara