SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Gorgeous. My boyfriend loved this on me.
The bodice is very small. There is almost no distance between the cups.
The set is beautiful, I'm sexsi in it! Approached perfectly! Thank you. Seller recommend!
Es igual pero no me horma bien, en lo personal no me gusto perdí mi dinero
На третий размер груди XL маловат. Пришло очень быстро
In the photo behind the clasp, but in fact it is not, just laces. For this star I do not shoot. And so a cool set for 300 rubles to please your man)
Белье очень крутое. Стоит дороже! Выглядит дорого на теле. соответствует фото. Мои параметры 87-73-93, 80B. Идеально подошел!
For breast operated it's a little small but it's fine. Soon I'll try it with my partner
In general, it corresponds to the picture. That it's nice even the aplas bows are processed and do not fall asleep to me it seems one in one as on 4 photos. Panties are straight excellent, not tiny stripes. But the bra has a very small cup. If the chest is small and standing, it will be luxurious. But if not, then pin it in a cup is not possible)))
The goods came quite quickly. Corresponds to the description. On my parameters 90- 60- 93 (breast size 32 d) is a very small bra in the chest, although I took the size m. From the flaws I can add what some strings stick out. And so a good suit. It looks hot!
Me and my boyfriend loved us! All is perfect, only the bra cups are very close together, I will try to adjust them by sewing and adding another piece of fabric. But I would definitely buy it back for the price. I arrive in 15 days
The product corresponds to the description. Thank you store.
I will definitely buy the missing colors again, I love
The shipment was very fast no more than 7 days and is equal to that of the image arrived in good condition
Very beautiful underwear, order do not doubt)
All OK. fast delivery. Warmly recommend.
Red sexy outfit beautiful with bow detailing match panties excellent quality product recommend store and store prompt delivery fast shipping excellent service thanks
Es muy bonito para el precio. Coincide con la descripción pero es talla pequeña. Debi comprar xl. Para la próxima!