SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really fluo
Looks 1 in 1 as in the photo and panties with long straps. I wear M, I ordered L-bolshevat, I could take my size.
Size S larger. On parameters 83-65-90 a little big. Will have to suture and panties and bodice
Everything is super, delivery is fast, the swimsuit corresponds to the description.
It feels like they saved on the fabric. The bodice, when moving, pushes the chest from below. Panties from behind from Brazilian turn into a thong. I took it for the pool and do not recommend it. To fall on a chaise lounge or for a photo is suitable. The color is beautiful, neon Hello from the 90's.
Swimsuit Super!!! Sewn qualitatively, not a single thread sticking out! On the parameters 82-66-94 size s sat perfectly! Delivered quickly! Everything is super! On the big chest I think it is necessary to take a larger size.
Beautiful swimsuit, very popular fabric this season, soft and pleasant. On the parameters 85-65-90 came S. Lamochki are wide for me, but here for an amateur. Cool, I advise!
Very cool swimsuit. at 48 took L
Swimsuit is very good, everything is happy, thank you))) until the KMS came in 15 days
Bright, good swimsuit, in my XXS panties are too big will have to suture
Panties are huge.
Ordered size L in the end came S Money is already returning almost a month Not recommend
Swimsuit M-Ka for 3 breast size is small, straps are very wide. Panties are great.
Great quality and material
Swimsuit is good. It does not stretch well. But keep in mind that the size of S on the big chest will be too small (so everything covers but the straps are wide and do not stretch vertically, I'm afraid it will jump)
Very beautiful swimsuit
Excellent swimsuit, in color, as in the photo, there are no questions about the quality, the seams are even, the holes are holes, packed well. I came to Minsk in about 3 weeks. From panties, of course, expected a little other landing, but not critical. In the rest everything is super, I recommend to buy. With the store did not communicate
It came within 3 weeks. Super, at 42 fit m
Looks like in the photo, super, very satisfied. Thank you)
Perfect
Sutien behind reinforcement and the pants are very high waist
I like it, will order more
Great swimsuit. At 89-63-89 (breast size 2,5) sat perfectly. I immediately pulled them out, I do not wear them at all
My parameters are 88-70-98, I ordered M. Mixed feelings, like norms, but I would like to measure. Given the height of my 175, the bodice always wants to get down, as if it's small. Panties are normal, these are just my sides slightly bulge))))) there are no complaints about quality at all, everything is sewn. The color is very pleasant, gentle, do not tear out the eye, although it tastes and color... sending through sdek to Krasnodar came in a couple of weeks if not less)))
Parfait