We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is excellent according to the description, it came quickly! Seller recommend)
Bag top you can wear if there will be a stain on it well from a cloth wet
I really liked everyone.
The bag is good, I ordered a younger sister-she really liked it.
Pay attention to the dimensions of the handbag. The handbag is too small.
The bag is good, does not stink, the delivery is fast, promised September 4, came on August 24, I put laik
Nice handbag. Small, just for the right things. For a walk, the most it (* 'ω' *)
The bag is the same as in the picture, in principle not bad, for your money just fine, thanks)
The bag is small, very light, almost nothing weighs. I ordered for my daughter to put a phone and purse. She liked it.
I certainly imagined the bag a little different, but my daughter liked it
Thank you, everything has come, the description corresponds
Bag beautifulLittle Sweetheart, came in less than a month
Handbag looks good, I liked it, inside the fabric is similar to the fabric, so rustling. The lock is also normal. The chain is good, beautiful butterflies, for its price is a pretty good bag. On account of the capacity, too, norms, keys, phone and all sorts of trifles will fit. Who thinks to take or not to take-take.
The bag was delivered exactly on time, for which a separate thanks, the quality is very good, for those who want a fabric bag to choose nylon, the fabric is dense, the color color, the castle works well, there was a small smell weathered on the balcony for an hour, the butterflies are also cute, thank you very much!