SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Good, light, lush tunic. I wear S, I risked buying M, because I liked the color very much. She's very overweight. Suitable for tall women. Sewn well, inside on the sleeves something like tulle, the shape holds. Synthetics, not electrified. The color is very pleasant, summer. the store replied quickly and did everything, as requested.
A beautiful tunic, a dress would be even more beautiful
It arrived safely and was received! Thank you for responding to the address change‼
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All as in the picture, only top small, blouse in size, chiffon tight
The parcel with the jacket is received. Defects No. size 4 XL length on the back 68 cm, circumference on the seam on the chest 142 cm, armhole 40 cm. The fabric fully matches the photo. If for summer, take a free size. top white: og 72 cm, (stretches), length with straps 50 cm. Blouse for rest with the family-good.
Short for me, I would like a little longer
Yes 쁩 is ~^^
The blouse is pretty, too big but it's the oversized cut. The fabric is gauze and the exact print.
Very nice tunic
Thank you. I liked the blouse. Very fast delivery.
Sleeve before the puffy me going a little closer.
Nothing to do with chiffon, Even if it is synthetic it is very nice
Very beautiful blouse, the bottom shirt certainly секономили))))) tiny. The growth of 165 up to mid-thigh
Beautiful, but sewn bad…
Recommend is accurate to the photos, that if recommend ordering one size smaller because it's quite Wide and loose fitting
Very pretty and nice quality thank you
The blouse is okay, but the vest is tiny, more like a child's vest.
Thank you very much
Beautiful blouse, excellent quality, but was great. Size M was very big'll size decreases. The rest is OK. Congratulations to the store.
Gorgeous, very beautiful color.
so pretty, good
Very nice fabric, is very wide and brings blouse inside, I thought it was dress But if it is short
adorable, beautiful colours, pleasant fabric.
its shorter than it looks in picture.