SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fits perfectly for my wife. She like it.
The quality is excellent, the delivery is less than a month took, my parameters are 90-70-96, sat well but there is still where to lift when necessary
it's really pretty, and it fits really good if you take your measurement
идеальный по размеру на мои параметры: 85,5/73/92,5 хороший купальник, мне нравится.
Very satisfied, I arrived quite quickly and thanks to the comments I could ask for the right size for me. I weigh 65 kilos and I measure 1.60, I ordered size L and it looked great on me. The very good bikini material.
AS DESCRIBED BUT YOU SHOULD BE ABLE TO PLACE SEPARATE ORDERS, LIKE YOU SHOULD BE ABLE TO BUY THE SIZE TOP AND SIZE BOTTOM DIFFERENT, BECAUSE THE BOTTOM IS GOOD WHICH IS SIZE SMALL BUT I SHOULD BE ABLE TO PLACE AND DIFFERENT SIZE FOR THE TOP WHICH I NEED A LARGE, SO YOU SHOULD MAKE IT WHERE YOU CAN BUY THE TOP SEPARATE AND THE BOTTOMS SEPARATE.
Super cute and I arrive very fast❤Excellent store!
Vienen grandes este es talla L y me quedo grande yo escogería uno en talla
Very beautiful and well made
Swimsuit chic, yakyust is twisted! Recommend
I loved it.
Very nice, it was worth the wait.
It is a very nice garment and is identical to the excellent quality photo I recommend
Perfect, the size I ordered fits very well, good quality
Excelente material y colores brillantes , de busto soy M pedí L me quedo chico igual
same as in the pic
Fully corresponds to the description, it came quickly)) Super quality❤& Middot; I recommend to all the store and the goods, a very cool swimsuit, I'm delighted and my husband, too, later still add a review as sits on the figure!)
I charm the material and the perfect colors
He arrived a few days earlier than expected. The sizes are the ones that show so you have to measure yourself well. I had ordered a greener one, I got a similar one to the blue one but it may be from the light of the photo. The store is very nice, as I had to modify the size and fixed it quickly. Thank you very much!
Very cool swimsuit! My Russian size is 42-44, I ordered M honestly that it will be large, but, no, it sits well. Thank you
Beautiful!! Very good quality, exact size. Recommended