SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Wear 38 p 24,5 cm buy 37 капраз
A second spanking, super quality, delivery in Gelendzhik 8 days.
This is the second time I order it are very very pretty merci beaucoup arrived quickly I highly recommend this store
Children size come. Not my size. The different leg.
Indoor slippers. Down the street it will not be very convenient, as the sole is soft. But the fur is excellent, sewn well. I'm very happy.
The foot 25 fit 36-37 size. But very wide
Size description is accurate.
Cool sneaker. Natural fur. Have a slight smell of plastic Recommend
Slippers themselves are not bad, on Ross. size 39(25,3 cm) ordered 40-41 .., the length is excellent, but the width of this PPC, only for full legs will fit, I'm in them like a spoon in a glass... made like a good, furry fur and thick, as a gift went a bracelet on a foot-a trifle, but, but Nice... in general, it seems like everything is good, but on a narrow leg in any way, it's a pity... well, because of the fact that the rubber in the summer, probably on the bare leg it is possible to rub... well, looks of course beautiful... I wanted to order in another color yet, but I will not, and the payments in the Russian stopped stopped
love it sweet
The fourre and the best we see the plastic
Super! Quality, dense, fluffy fur. I texted with the producer, quickly answered. Size 36-37 more as 37.
Super slippers and exactly fit the size))) natural fur looks very nice)))) delivery is quite fast)) thanks to the store))
Excellent quality. Very satisfied with the order. Recommend
Compliant. They are beautiful and comfortable. The fur is beautiful. Delivered quickly. Perfect
You can fluff it out with a dryer but the fur does not go from edge to edge as you can see in the last pictures
Just use a blow dryer to fluff out the fur… fur does not go all the way to the edge so it’s not as dramatic as a lot of people like.
Girls flip-flop shocking, best don't top quality and cheap marble. really recommend not buy, rope for money.
Very pretty and thank you to the store for the small anklet as a gift
Fur is steep, in general, also cool)
Accurate description
I wish these had a little fur, for a fuller look, however, they still deliver a quality look for the price. Very well made and sewn neatly. I like this company for shipping speed, quality and variety.
Very cool taptulki, for the summer itself. Bought for 1082.60. But to be honest, for such sneakers you can give a maximum of 500-800 to give. No! The quality is good, but it's just rubber sneakers with fur and everything.
Sneakers are excellent but for size 37-38 take 36-37 I took 38-39 drowned
Fast delivery, perfect shoes