SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At a glance jute like, but pattern is different from the picture and color paler. There is a smell, hope will disappear after washing. My options: height 158, OG, об-98. M sat quite freely. All color inserts of knitted fabric.
not as Brite as in pictures, very soft. nice
Expensive items, received no money and no back
Jeans jacket thin, unlined, more similar to jeans shirt, than the jacket) where knitted part is also no padding inside, so it is lightweight blouse warm summer. This figure is not bright as the picture store, just dull I would say, Gray. Size L, afraid that will be very loose, but no, normal, easy oversayz, wear m. Delivery on their head choose Courier, very long, more than a month, the company дпд. Things are ordered by simultaneously with this jeans jacket came much faster, a couple of weeks ago. The overall impression is average, in store would not buy.
It is very cute, get fast, one that came with a flaw in the part of the waistband which could patch up, the part with design Noés of mezclillla
Beautiful very nice quality and very fast delivery thank you for everything?
As a description
Super Good size?
Very good overall Im delighted
Super beautiful this is the jacket I want it makes me feel oversized
I wish all AliExpress stores were exactly like this one. Their quality is beyond expectations and they ship fast This is my 7th or 8th to order from this store and every time they exceed my expectations
All perfectly fit in size
I recommend the store, the order came quickly. Corresponds to the description and size. The seams are even. Fabric pleasant to touch
In fact, a double feeling about the jacket. Thin, for a summer evening, well, it's clear, and short, it confuses it. It's shorter than the rest of mine, straight to the waist. The guy liked it, says, good, and I do and no)) maybe also because I was ceiling and looks fast)) the quality is excellent, there is no smell. At its 70 kg and height 170 took M, freely, still thought L, but should not have, m even as L .. it came quickly, days in 10.
Very nice and good quality
really really nice... absolutely recommend
Not a bot here - I actually really love this shacket. Light. I sized up being a Large, but the XL is actually a bit too loose on me. The pockets were sewn shut, but they are there - so I just cut them open and boom now I have a pockets. Can’t wait to wear this in Montana
The colour are not so bright as on the picture of Ali... Have size 38eur. And small is ok!