Free Worldwide Shipping We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exactly as in the picture. I like them!
Gorgeous, super, they are gorgeous!
cool
They're like in the picture, they came a day before the date and well protected
It came to me just like the photo well material Thank you very much☺️
The size approached perfectly. It is necessary to pay attention that sandals on a narrow leg, but I needed it) the shoe is very comfortable, the leg sleeps) delivery only a little delayed, literally for 1 day due to a long period of stay at customs.
As shown in the product description, they are comfortable, fit size without problem. There has been No communication with the store.
Perfect as described! The gray is more clear than appears on site, but still beautiful! The size is really fair but not hurt! Just hope have quality and not Smash QDO use!
Great shoes just as shown and great quality for the money!!
Visokij podjom, ne prilegajut after my NOGE
looking nice
Gorgeous!
Nicely packed like the picture, are comfortable
I have thin feet and young, yes good ob I have shod of my size, as in this case, the shoe lasts usually wide and my feet slip with my fingers coming out by his toe. In this case was not well, me wedged perfect, the shoe is beautiful as the picture. Only the tone gray is a little clearer and the top of the tree shoe could adjust a little longer, however you still see beautiful and is so comfortable. Recommended, girls.
Love Me. The sole antislip sandal have drawings. Excellent quality. Recommend ordering a number more than you usually wear.
A little small but if not nickel