SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this tops are awesome I have them in different colors
Essentially indistinguishable from something you could get for $25 elsewhere. Arrived in 14 days.
Love these. Bought 2 then ordered 2 more. Great quality. Very comfortable.
Absolutely loved this shirt just like the urban
Really good material but is a little small for reference im a 32 D and I can usually fit in a medium. Size up
This is my second round of ordering these tanks—they’re so comfy! The lavender is as pictured, a dusty purple. Pretty in person. I always get a large; for reference i’m a 32DD and they fit great! You can wear a regular bra underneath if you want more coverage going out, but they’re pretty supportive on their own. The white one is definitely see-through.
Exactly what I expected, very cute and simple base for outfits. Luv… came in 2 or 3 weeks.
It’s AMAZING it hugs my body so well. I have a B32 cup size and if works perfectly. Fabric is not see through and very adorable.
so cute
I love this so much, I got a medium and it is a good snug fit. I’m around a C cup
Just like the pictures and it is such great quality!!
The same as the urban ones
Fits great, made with good material. Stretches well. Very happy with my purchase! I got an XL and I'm a 40DDD
Kinda thin and came around 3 months!!!! But it’s cute
Very good quality, super comfortable and flattering
Runs small! But super cute!!
I love this shirt so much
I LOVE it!
New fave top
I bought 3, but 2 of them are way too transparent.
cute, comfy. cannot wear without a bra though. little support and can see through a bit
Very pretty green color. Top is a bit shorter than I imagined but works well with high waisted pants/shorts. Feels more like a sports bra than a top but very cute either way.
Love!!
super cute! there are a few threads loose on the neck line, but nothing that would damage the hem. super sturdy and a bit see through with a bright colored bra (or with no bra) and it did take a hot minute to ship, but that’s expected considering the price
Took about a week and 6 days to arrive. Very stretchy and soft material. Came with like a chemical smell, but washing it will make it go away.