SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very nice and comfortable i usually wear a 36A/B and i got an M & its a bight tight when putting it on but once it is on its very comfortable the color is pretty much the same took about a month to arrive but the store shipped the item pretty fast
Can see EVERYTHING through the fabric for the pink. Can’t wear with bra or without bc everything shows through the fabric.
I ordered a few colors and styles and love every single one of them. The quality is great, and the fit is snug but not uncomfortable. The lighter colors may be a tiny bit see through but I still love them as undershirts. also shipping was very quick! would recommend
i thought medium was gonna be big but its perfect if you wear a size s. also order came very fast. I ordered april 1 and it came april 16
A bit shorter than I expected but great overall! Just like the urban one (usually size small, got size medium)
The white is VERY thing you can see everything…. But other than that SUPER CUTE!! surprisingly good quality.
Perfect. Just as pictured and reviewed. Very happy with purchase. Will order more colors.
Super good quality literally urban outfitters without the label and shipped super quick
Very thin. No support
I didn’t wear this one yet, but I got two other colors with the same size. The first one I wore is the orange one, and it fits pretty good :) (will copy and paste this comment, Bc I’m lazy)
Size up, I am a us small and I got a large
Very cute. Size suggestions are accurate. Very breathable but enough support.
Stretchy fabric, the bright colours are a bit see through. Definitely size up.
I just love it so much its hard not to wear it everyday and I will be buying it a variety of colors!!!
i ordered a medium and it was more like a small, im. 5'1 and weigh about 115....kinda tight unwearable to me but i like the material, worth the price
Shows nips in person
Love it fits perfectly
Caution⚠️ The white model is very transparent
I got a blue one and brown cuz they pretty asf and I got a M
fits really well and is just so cuteee
ordered 5th of feb arrived 25th of feb. very stretchy and comfortable. band under boob fits perfect and supports. super soft and maintains shape. other colors may be see through i’ve only tried the black. kinda thin. i ordered several colors. these are essential n perfect for summer.
OBSESSED WITH THIS SHIRT.
this top is incr, it fits so well and it’s so comfortable!! <33
loved it, they should make one longsleeved and not so cropped though
They fit perfectly