SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TheVoguePoint (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thevoguepoint.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
AMAZING. Shipping was fast & the top holds your b00bs up so well. Definitely going to buy all the colors
Pts cool straight in general, so sexy, I ordered myself two more colors
Very good! Well definitely buy more!
Everything is perfect. Delivery 2,5 weeks to Moscow. The smell goes fast. I ordered and wear several pieces of such in different colors. Either at home I wear, or under the shirt in the summer. Always take on my S size L.
Nice top
Great top! On the parameters of growth 164, weight 55, OG 93 perfectly sat. True delivery is super long, you have to wait
In reality, thinner than in the photo, but I liked it.
linda
It looks beautiful. To the body is a pleasant fabric. Fashionable to wear everyday, and you can also for sports.
Synthetics, for summer it's hot. The top itself came up and without complaints
Good top, size L height I have 176, weight 64
Wow. I LOVE the quality!! Ordering now in more colors!!!
Everything matches. It came quickly. Thank you. 5/5 S
Very cool top!!! Natural and already hanging chest 4 (75D) size keeps well, looks sexy and stylish. Color took khaki, size M, it is so Coffee, beautiful. Good and on a pale body and on a tanned cool will be. Now I will order another black, white and some bright for the summer.
Thin, shines through. On the fabric easily remain hooks. I thought it would be denser. In general, normal
Nice top
Love it
Nice quality, very comfy. Just as happy with the second purchase as I was with the first one.
Tom very beautifully emphasizes the chest and clavicle, it stretches well, on my chest girth 80, a little bit tight, you can order L❤& Middot;
Excellent topic, but on the chest 3 sizes, under the chest 75 cm, the size M sat tightly. beautiful neckline, the fabric is dense, holds the chest well.
Excellent soft top
Top Super, discharged for the house.
Cute, stretches well. I also liked the color.
Awesome top, especially for its price. Soft fabric, pleasant to the body, elastic under the breast. You can wear without a bra, holds well, even a large chest. Only shines a little (second photo). Be sure to order color friends
Hi there, looking at the reviews, decided on her chest 90, waist 67, ordered size L pink top, very gentle and beautiful, soft, the fabric is not dense. Shines through, but I tape the translucent places and everything is fine. The chest does not hold, if you do not have it))) for the street I put on the shoulders of the jacket and everything. For the house, too, a very cool option. Be sure to order more, but the size of M, maybe more pulling. L pulls, but at the same time free, does not interfere anywhere. (I would like more tightening for my chest. Delivery to Barnaul 2 weeks, parcels separated